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顯示較少工作人員很不禮貌,僅僅會說一些很基礎的英語。他們讓我們花10萬印尼盾賠付一瓶沐浴露,因為它在一次意外中被弄壞了。這是不對的,那瓶沐浴露不值那麼多錢!而且我們在別墅里沒有熱水,他們讓我們等了一小時才有熱水。
Dear Guest,
Please note that you had put a review on wrong hotel, 1). We do not have your name in our list. 2). Our hotel never using bottle for shower gel but we always using plastic tube. 3). We have perfect water heater for each room and 24 hours manager on duty that reported during these days all water heater are perfect.
Sincerely,
Emanuel Prasodjo
General Manager
酒店位於港口較遠,但距離落日點很近的海灘上。為了從港口到達酒店,我們預定了馬車。服務人員不錯。辦理入住手續的時候有些耽誤了。雖然登記時間已經超時但是我們還是按時到達了房間。房間周圍環境有些髒亂,但是房間內部很不錯。
Dear Shrinivas,
Thank you for sharing your feedback with us and very helpful information that we know where to be improved urgently. Good to find you enjoyed your stay here and got your needs during in our resort. We look forward to welcoming you back here in your next visit.
Sincerely,
Emanuel Prasodjo
General Manager
我們很喜歡酒店寬敞的浴室,浴室里的淋浴很不錯。房間很寬敞,很舒服。可以去沙灘,沙灘上可以看到很美的夕陽景色,還會播放露天電影。工作人員都特別友好。絕對推薦。
Dear Camper,
Thank you for taking your time to provide us with your positive comment regarding our services and recommending us to others. We look forward to welcoming you back here in the short future.
Sincerely,
Emanuel Prasodjo
General Manager
這是個不錯的四星級酒店,有一個大型遊泳池和漂亮的房間。從小鎮的核心區域騎驢需要15美元,因此你需要適應在酒店閑逛和在海灘上用餐,整體來說這裏的食物不算太貴,但是飲料價格有點高。我們在這裏遇到了一些印度人和俄羅斯人,我想知道他們是不是因為住在這裏才來的。無論如何,我們的住宿環境很好,但是考慮到像Gilli T這樣的背包客,再加上這裏的酒店類型和地理位置,我不確定我會再次入住。
Dear John,
Thank you for taking your time to share your feedback with us and good to find you enjoyed the holiday here. Hopefully we will see you again here with better ambiance.
Sincerely,
Emanuel Prasodjo
General Manager
酒店的設施很好,有很棒的遊泳池。員工很友好,盡心儘力去幫助客人。在酒店前看日落的感覺很棒。晚上,酒店很安靜,是海灣地區最適合休息的地方。
Dear Edvin,
Thank you for providing us with your positive comment, we are happy to find you enjoyed your stay here. See you again in the near future.
Sincerely,
Emanuel Prasodjo
General Manager
這是漂亮的度假酒店。它是非常乾淨的,舒適的,別墅不錯,空間不錯,房間布局不錯,淋浴很棒,我們喜歡熱帶雨林淋浴。床墊很棒,睡眠質量很好。床上用品非常柔軟。我們喜歡所有包含在內的,如歡迎飲料、免費WiFi、免費水和免費的自行車租賃。
Dear Guest,
Thank you for sharing your great experience of holiday with us, we are delighted to have your very positive comment and rating. Glad to find our services and quality met your expectation and providing best experience of island holidays. We wish to see you again here, at the beach!
Sincerely,
Emanuel Prasodjo
General Manager