First of all many thanks for your time with the review of our stay and for valuing the facilities of the hotel.
We apologyze for the construction problems suffered during your stay from the hotel next door which we could not avoid. However we would like to point out for future guests that this works have been finished since 20.06.17 and the hotel nearby is already opened.
Even though we take care daily of our bicycle facilities we take notice of your review regarding our bicycles in order to improve our internal service.
We hope we have you staying again with us in a close future.
First of all apologyze one more time for the construction work being made by the hotel next to us which as you know is something we cannot avoid or stop. As you know, the economy room booked is facing the left side of our building were the work was being done during your stay and due to availability reasons (the hotel was practically fully booked) we could only offer you the option of upgrading to a higher category.
Since this week the construction work has been reduced and we expect that the external work is finished by end of May.
In the meantime I would like to offer you the opportunity of considering us again for a future stay offering you a special discount for a future visit. Feel free to contact me directly at the following address: firstname.lastname@example.org