Dear Mr John,
Thank you for taking the time to leave your comments on this forum.
Glad to know that your holiday in our hotel was pleasant and you have appreciated our food.
About the location of our hotel, we too suggest to rent a car to discover the Costa Smeralda villages and beaches, just few minutes driving form the hotel.
We hope to welcome you again for another great holiday.
we thank you for your review. We are sorry to read that your stay was not so comfortable. We make update year by year but we'll keep your report to improve the equipment of the room and service.
In the respect of the information, we would like to underline that all groups menus are agreed with all partner agencies and they are repeated for all groups just because they are really appreciated.
We hope to welcome you again
It’s was a pleasure for us to welcome you and your wife in our hotel. Thanks for your kind review, explaining at the best the feeling you got from us.
We’ll do our best to keep the high standard of our service, trying always to improve us.
Thanks for your appreciated recommendation of our restaurant, with local products and varied choice.
Hope to see you again
我需要去嗎? ! ! !我花了3個小時的等候時間，才進入了我的房間，而且房間很小，就像個儲物間一樣!員工很差勁，每個人都沒有人情味。最奇怪的是，早餐也是有點不合理，你必須在兩間餐廳的50-60張桌子之間來回走動，才能找到你的位置！！！地理位置好，設施好，但是在一些基礎的方面卻做得很差勁！
Dear Mr Steve,
thanks for you review.
We are sorry if you had to wait long time before access to the room, but the check in time is from 14.00 and even if we do our best to give the room before this time to the guest that arrive in the morning, sometime, especially in the main season, it's not always possible. But we offer a free lugguage service to permit starting the holiday from the early arrival.
You booked a classic room and they are equipped in simple way, sardinian style, but all comforts are in. Unfortunatly during your stay we didn't have the possibility to offer you an other room because we were fully booked.
About the jacuzzi, the use is free and it's only to ask to activate to our staff. No coins are needed.
At the breakfast time the tables in the dining room aren't name assigned. You can sit where you prefer. We have name's reserved tables only for dinner.
However, we are happy that you appreciated the location and the facilities of the hotel in your short stay.
We hope you can come back and have a better experience with us.
Dear Mrs Louise,
thanks to taking the time to review your stay at Hotel Airone.
Glad to know that your holiday in our hotel was pleasant and that you have appreciated all our service, first of all our environment for children and our free shuttle service to the close beaches.
We hope you will choose us again in the future for your next summer holidays to Sardinia!
thanks for the 5 points. We are happy to know that you had an unforgettable stay in our hotel, appreciating overall the location and our food.
Thanks for suggesting to have a car, because it's needed to discover the surrounded area, with the beaches of Costa Smeralda, just few minutes driving.
We'll wait for you and your next holiday