Thank you for taking the time to let us know how you enjoyed your stay at the Howard Johnson Inn Flagstaff University West Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to having you stay with us again and earn another perfect 5 rating.
Thank you so much for your kind comments and review regarding your most recent stay at the Howard Johnson Inn Flagstaff University West Hotel. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and I’m glad that you found our efforts to be successful. We are glad your stay was comfortable and we look forward to your next visit!
We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.
We are indeed grateful that you find our place excellent, clean and comfortable. On the other hand, we apologize that you encounter these kinds of problem like the air conditioning noise. We wish that you did inform us during your stay so we can resolve the matter immediately. Thank you and we hope that you choose our hotel again!
Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Your comments on how we can further improve upon the guest experience are also very helpful to us.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
We are so sorry for this issue you experienced during your stay with us. We will definitely look into this issue and rest assured that this will be worked on and prevented from happening again. We hope that you’ll give us another chance to make it up to you and we will show you that we take your comments seriously and that we act on them.