Home2 Suites would like to thank you for taking the time out of your day to fill out our survey. We are very close to the two main interstates (I-25 & I-140). We do provide complimentary breakfast every morning and have 24 hour hot water, coffee, and hot cocoa. We also have a Media Center which contains of three different game consoles, and are more than welcome to enjoy movies as a family. We do provide an indoor heated pool and 24 hour Fitness facility with spin cycles. If you are more of and outdoor person, there is a bike trail if you would like to go for a walk with the family or a morning/evening workout. We also provide a business facility for all our business travelers. We would like to thank you for choosing Home2 Suites by Hilton and look forward to welcoming you home in the near future. Thank you!
Thank you for sharing your experience about our hotel. Unfortunately, it seems you had a bad experience. Please allow us to give our sincere apologies to you that we weren't up to part in a few areas. I would also like to address some of your areas with the hopes that this would bring some resolve to your situation. As we know so much has changed throughout the years, the language has change and what once meant one thing is either something else or means something different. Our front desk associates are use to the term "luggage cart" and was probably confused by the term "bell good" which was used. We have upgraded the luggage carts and apologize that they hadn't quite come in while you were staying here. As for the shower experience it should have been a call to check
on you the following day and we do apologize to you for that. If there is anything we can do to fix this please contact us.
Home2 would like to thank you for taking the time to fill out our survey. We are pleased to hear you have enjoyed your stay. We will do our best to better accommodate you a room away from the elevator. We would like to also thank you for choosing Home2 Suites by Hilton and we hope to welcome you home in the near future!
Thank for choosing Home2 Suites by Hilton. We do appreciate all feed backs and strive to make your next stay another great one. We also want you to know that this is your Home away from Home. We have plenty of locations to direct you from food to fun as we do provide shuttle to locations and back with in our shuttle radius. We are an extended stay as you may see a full kitchenette in the room. Our laundry is reasonably priced for our extended stay guest as well as our one night stay guests. For travelers, our location is close to two main interstates allowing easy access to the hotel and your destination. I hope your Future stays are with Home2 Suites by Hilton as we do appreciate your company!