Greetings from Atlanta, mruzga75. I'm certainly pleased that you had a great experience and ecstatic to hear that we exceeded your expectations during your conference; after all, it is our ultimate goal to provide extraordinary guest service at all times. I will be sure to share your kind words with our entire convention services team. Thank you again for your review and we look forward to welcoming you again soon!
Greetings from Atlanta, Teena1014! Thank you for choosing InterContinental Buckhead Atlanta and for taking the time to provide feedback about your recent experience. I would like to start by apologizing to you for the appearance of our bathooms and for the outside noise during the night. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will look into this to create a better experience in the future. Safe travels.
Greetings from Atlanta! I very much appreciate you taking the time to submit a review of your recent stay with us (and for the kind words). You know, the best feedback a General Manager can hear is that their associates made an impact on a guest's overall experience. Carlos is certainly a strong asset to the InterContinental Buckhead Atlanta team, so I’m thrilled to let him know of your kind words. Thank you again for the review; we can’t wait to welcome you back again soon. Cheers.
Hello, ZMR! You know, I certainly understand that our guests have the option to stay at other hotels within the area, and for that I thank you for choosing us! I want to apologize for your room not being cleaned on the first time night and that it was not resolved. We have noted that this has been reported and will talk with our team to ensure a better experience in the future. Thanks again for your review; please come back and see us again soon. Cheers.
Greetings from Atlanta! I'm certainly pleased that you had a great experience and ecstatic to hear that we exceeded your expectations during your visit; after all, it is our ultimate goal to provide extraordinary guest service at all times. I will be sure to share your kind words with our entire team. Thank you again for your review and we look forward to welcoming you again soon!