Thank you for reviewing your recent stay with us. We appreciate your feedback on the restaurant, guest rooms and the location of the hotel. We take pride in providing top notch service for our guests, and it sounds like you had that experience while staying with us. Since we are a historic hotel, some of our bathrooms vary in size, so when staying with us in the future ask about our preferred rooms to reserve a room with a different size bathroom. Again, thank you for taking the time share your experience with us!
凱西，勞倫和他們的工作人員使這個婚禮變的特別，非常難忘。他們沒有錯過任何一個細節。 酒店是一流的，食物和住宿都很好。 周邊地區是客人遊覽的理想選擇。
Dear Bob H: Thank you so much for taking the time to share your experience regarding your daughter’s wedding. We were honored to host this very special occasion for your family. We are so happy that our team could make this easy and less stressful for you all. We look forward to seeing you all again!
Dear dltav: It was our pleasure to work with you and certainly our honor to host this family’s celebration. We enjoyed every moment and truly appreciate your kind words about our service and staff. That is certainly high praise coming from a professional event planner! We loved that we could host and cater the event on Friday night. We think that this was truly a destination party weekend with a family that we feel is part of our own. We hope that we can work together again soon and that you’ll come again for a getaway weekend. You certainly deserve it! Thank you again!
Dear Lisa S: We appreciate your comments regarding our pet policy. I do apologize that you were not made aware of them in advance. As our Tap Room Restaurant is in the main lobby and the Health Bureau does not permit pets/dogs in the restaurant we offer a second lobby just off of The Shoppe through our motor entrance on the side. The hotel also offers outdoor dining at this time of year where pets are welcome. We unfortunately have experienced dogs who get so lonely for their family that they cry and bark and disturb our other guests or set off a chain reaction of other dogs who feel compelled to join in. These dogs have been heard on the floor below and above. We will do better at informing our guests of the policy and ensure that we have handy our list of local kennels and pet sitters. Thank you again for your comments, we value them and do hope that you will visit us again.
Dear Joe M: Thank you for your kind review. Christmas is a special time not only in the hotel, but in our Christmas City. The Moravian Sugar cake is baked fresh by our own award winning culinary team and is a special treat for our guests with their morning complimentary coffee. We are happy that you enjoyed the Christmas Decorations. Our team begins at Halloween and we are ready on Thanksgiving morning. This is a great place to catch the spirit. We hope to see you again soon.
Dear Phillip G: Thank you very much for taking the time to share your experience at our hotel. We are happy that you have found our front office team to worthy of your comment. We will be certain to share with them. We work diligently to find the best of the best and they truly take pride in the service that they provide. We’re glad that you also enjoyed your guest room. We just completed a multi-million dollar renovation and are happy that you find it a pleasure to stay with us. We agree that the beds are so very comfortable. Our guest beds feature Serta Perfect Sleepers which make for an amazing nights sleep. We look forward to seeing you again soon.
Dear Cory B: Thank you very much for the kind recommendation. We enjoyed having you stay with us. How nice that you had the time to read the books that we provide in the guest rooms that share not only the history of our hotel, but the founding of our charming city. We do offer rooms and suites that are larger than our traditional rooms. We might suggest the Landmark Suite when your travels bring you back to Bethlehem. The Landmark Suite features a small living area with French doors into the bedroom and has spectacular views of not only the Star of Bethlehem but also our National Historic Landmark District. We hope that your travels will bring you back again soon.