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1 - 6 則評論,共 2,240
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2 週前評論

如果你想要一家中心地帶的酒店,就是它了!位置很棒!這不是高檔,豪華的酒店,而是在忙碌一天探索城市之後(舒適地)睡覺的地方。工作人員非常友好和樂於助人,幫助解決我們遇到的任何問題。歐式早餐也是一個很好的選擇。酒店是一家較舊的酒店,有些方面有點陳舊(如地毯),但我們的住宿很舒適,我們會再次選擇這家酒店!在我們住的最後一天,前台為我們預留了一輛車(統一票價前往拉瓜迪亞),提前帶我們到機場,以避免等候出租車。 會推薦這家酒店!

感謝 Robyn M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
4 週前評論 透過行動裝置

我們在這兒度蜜月,我們真的很喜歡住在這家酒店。優點:離時代廣場非常近,只有100米遠。我們真的很享受離它一分鐘這麼近的距離,因為這是市中心的一个中心點。-包括早餐(百吉餅、吐司、甜甜圈、鬆餅、華夫餅、水果..),這樣你就可以吃的飽飽的去開始一天了。-一張非常舒適的床。缺點:我們並不是潔癖,但是地毯非常舊,而且看起來不太乾淨...光着腳走在上面有點不舒服,而且沒有提供酒店用的拖鞋。-淋浴有點小。-有點貴...但是你付款要的是這個位置!-工作人員可以在微笑上多努力一點...有的時候覺得我們是在騷擾他們。

感謝 Claire5014
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.fr 查看原文
AppleCoreHotelsStaff,中城康福特酒店 的 Guest Relations Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

We are thrilled to hear you had an amazing honeymoon celebration with us in Times Square, Claire! We're so happy you love our location as much as we do, and it was a pleasure to read how happy you were with the comfy bed and our quick, continental breakfast. I really wish you had a better experience with our rooms and staff though, as we are committed to great service and comfortable surroundings. It is exactly feedback like yours that is most instructive though, and I have sent this review directly to our General Manager, so we can use it to improve our ability to make our guests feel at home while they’re away from home. Thank you for that feedback and I am so glad to read that this incident did not tarnish your overall experience. We’d love the chance to welcome you back for an all-around more enjoyable stay next time you visit the City...maybe your next anniversary?
Warm wishes,
Arielle at Apple Core Hotels

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月29日的評論 透過行動裝置

我通過繽客網預訂的這家酒店,選擇的是到店后付款,但讓我驚訝的是,他們在我9月16日到達酒店之前扣除了200美元。而且酒店沒有調整扣費金額,還是全額收取了我三個晚上的房費。酒店說繽客網會給我們退款,到目前為止還沒退款。我寫信給繽客網,但沒有得到回復。我不知道現在該怎麼辦才能把我的錢拿回來。

感謝 Ashish Kumar D
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
AppleCoreHotelsStaff,中城康福特酒店 的 Guest Relations Manager,回應了這篇評論2018年10月2日 已回應
Google 翻譯

I must simply apologize for the miscommunication and confusion that surrounded your reservation and payment, Ashish. While the hotel advertises that they pre-authorize the card used to make the reservation to guarantee the stay, it does not clearly explain why. Many hotels, especially in New York City, do this to guarantee the validity of a guest’s reservation and to ensure a room hold - in the amount of the first night. Once the card is verified, guests are able to pay by other means at check-in, just as you were able to. When you pay cash at the hotel, the original credit card hold from the check-in day is released at the end of the stay. I apologize for the delay in it reflecting in your account.
That hold may still show as "pending" on your credit card until your bank releases the hold, which, depending on the day of the week, country of origin, or policy of your financial institution, can take a few days to a few weeks. If you haven’t already seen the release, you may want to reach out to your bank for more information. And please reach out to the hotel's General Manager if you have any other questions as well - it is our pleasure to help!
I truly hope that helps to clear things up. And while I wish you had a better overall experience, it is feedback like this that we use to learn from and improve, so thank you for sharing. We hope you had a wonderful trip and would love the opportunity to welcome you back the next time you visit NYC.
All the best,
Arielle at Apple Core Hotels

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月3日的評論

這家旅館離時代廣場很近。房間雖小,但足夠了,有一個比平常大的冰箱和微波爐。床不是很舒服,但枕頭很好。地毯磨損得很厲害,尤其是走廊里,走廊里有一股霉味。然而,最大的問題是我們的淋浴排水管堵塞了,所以你洗澡時必須站在3英寸深的水裡。這對我們來說是個大問題。這家旅館就價格和價值而言是足夠的,但絕對不是四星級的。“極好”和“非常好”的評級與我們的入住水平不一致。

1  感謝 suep2018
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
AppleCoreHotelsStaff,中城康福特酒店 的 Guest Relations Manager,回應了這篇評論2018年9月21日 已回應
Google 翻譯

While I'm so thrilled you loved our close-to-everything location and appreciated our uniquely-New York rooms, I wish you had a better overall experience, Suep2018. As much as we prefer great ones, reviews that tell us how we can improve our guests’ experiences are of utmost importance to us and we take them very seriously. I'm sorry to read there was an issue with your room. It is my hope that you had a chance to bring your issue to the Front Desk, or any staff member, so they could help you or move you during your stay. It is to everyone’s benefit that when you encounter a problem at the hotel you make our staff aware in the moment, so we can quickly fix it and improve your stay. It is our pleasure and duty to make your stay more comfortable!
Thank you for letting us know about these areas of improvement and I hope you enjoyed the rest of your visit.
All the best,
Arielle at Apple Core Hotels

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年8月17日的評論 透過行動裝置

最好的就是地理位置,靠近洛克菲勒中心(不要放過晚上從洛克菲勒中心頂部俯瞰曼哈頓的好機會),距離地鐵站也很近。步行沒幾分鐘就到泰晤士廣場,你可以乘坐另外一條地鐵線,所以去哪兒都是四通八達的。酒店很不錯,不算是個奢華酒店,但舒適、安靜。早餐非常好吃,可以讓你能量滿滿地開始一天緊張而驚艷的城市之旅。

感謝 Gustavo C
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
AppleCoreHotelsStaff,中城康福特酒店 的 Guest Relations Manager,回應了這篇評論2018年9月5日 已回應
Google 翻譯

Thank you for your review, Gustavo. We think the location is pretty awesome, too, and I’m glad to hear that you enjoyed the free breakfast! It’s our pleasure to do whatever we can to make your visit to New York a comfortable one, and we hope to see you again soon.
All the best,
Arielle at Apple Core Hotels

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年7月7日的評論 透過行動裝置

在這裏住了三個晚上……豪華客房的大小不錯。房間里有一個冰箱和一個微波爐,這非常好。房間很乾凈,員工也很熱心。說到早餐的話……我覺得還有很多可以改進的地方。咖啡不好喝,而且每天都提供一樣的食物。除此之外,這個地方還是非常美麗的。時代廣場步行可達。總體來說體驗很好。

感謝 aisha l
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
AppleCoreHotelsStaff,中城康福特酒店 的 Guest Relations Manager,回應了這篇評論2018年7月11日 已回應
Google 翻譯

Thank you for choosing us, Aisha. It was a pleasure to read how happy you were with our close-to-everything location, your cozy and clean Deluxe room, our helpful staff, and your overall experience with us. I am sorry we missed the mark with our free breakfast offering, though. This style of continental breakfast typically consists of items like fruit, muffins, donuts, and bagels, and kitchen stand-bys like cereal, fruit, and yogurt, so you can quickly fuel up before you head out for the day to explore Manhattan. I hope, in that regard, it did the trick! I hope you had fun in the city and we would love to have you stay again on your next visit to New York!
All the best,
Arielle at Apple Core Hotels

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