Thank you for taking the time to tell us about your recent stay at our DoubleTree Club Bayside. I would like to personally apologize for the inconvenience of having to evacuate the hotel while we extinguished the kitchen fire, and that none of our staff apologized to you for this when it happened. The hotel’s parking lot is not covered, but is monitored by security. It is adjacent to a separate parking lot for UMass Boston, which is for students and faculty. We will look into additional signage to better distinguish the two lots. I hope you enjoyed the rest of your time in Boston, and thank you again for taking the time to provide feedback.
Dear kylebarnes88, thank you for taking the time to write a review about your experience at the DoubleTree by Hilton Boston Bayside. I'm excited to hear that the service and digital key experience went above and beyond your expectations. I hope to see you back here in the near future.
Dear hullabaloohoo, thank you for taking the time to write a review about your experience at the DoubleTree by Hilton Boston Bayside. I'm excited to hear that the service from David and Sammy went above and beyond your expectations. I hope to see you back here in the near future.
Dear 983richarde, thank you for choosing DoubleTree by Hilton Boston Bayside. I'm glad to hear your room was spacious and comfortable and that the hotel overall exceeded your expectations. I look forward to your next visit, hopefully in the near future.
Thank you Getaway15561951001, for taking the time to write a review about DoubleTree by Hilton Boston Bayside. I appreciate the feedback you shared regarding the cleanliness of your room and poor experience in the restaurant. Rest assured that we have shared with our housekeeping and food & beverage teams, so it can be addressed. I hope you will reconsider us for your next trip back to Boston.
Dear Olivia C, thank you for choosing DoubleTree by Hilton Boston Bayside. I'm sorry to hear that you were disturbed during our recent carpet replacement project. With regards to the cleanliness opportunities, rest assured that we have shared them with our housekeeping department. Hopefully you'll consider us again on your next trip back to Boston.
Dear Quest46930381090, thank you for choosing DoubleTree by Hilton Boston Bayside. I'm glad to hear we exceeded your expectations and that all the team members were kind and courteous. While our hotel is a little bit further away from the downtown area we have a lot of great amenities right beside us including Carson Beach, the JFK Museum, the Harbor Walk and Castle Island. I look forward to your next visit in the near future.