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這家酒店沒有什麼可挑剔的。地理位置絕佳,步行進城很容易,在海港附近漫步真是太美好了。海港對面的景色美得令人窒息,食物的質量也很好,正是員工無微不至的關心,使這裏從一個非常優雅、有點企業化的酒店變成了一個真正很棒的地方。我隨便問了實習門房問題(很抱歉我不記得他的名字),關於如何租車看秋色,他給了詳細的地圖,並研究了最佳路線,還推薦了餐廳。在我們回來的時候,他真的幫助我們度過了一段美好的時光。當我們累得無法再向前走一步或去另一個歷史景點遊覽時,在美麗的溫泉浴場做的深層按摩減輕了我膝蓋的疼痛。當太陽在波士頓港落下時,客房送餐的比薩(搭配蜜月香檳和酒店贈送的草莓)也能緩解我的疼痛。那是一個我們將永遠記住的夜晚。
Mary, while it's always wonderful to hear how a guest has enjoyed our incredible setting, beautiful property, and delicious dining, we are elated by praise for our exceptional staff. Our team is passionate about providing our visitors with unparalleled service and they will be overjoyed to hear that you appreciated their efforts. We're honored to have hosted your honeymoon stay and we would love to welcome you back to the Boston Harbor Hotel anytime!
我們只在這裏待了一晚,但這一晚是完美的。美麗的酒店,外觀一流。寬敞豪華的海景房間,極好的浴室里有一個巨大的浴缸,2個水槽,和一個單獨的櫃檯/鏡子/很棒的照明設備--和一個超棒的fab化妝鏡!房間里有兩個大電視--一個在客廳的桌子上,一個在床對面。客廳里還有一張舒適的椅子和一張可以俯瞰海港的沙發。這房間真是棒極了!書架上的書,咖啡桌上的雜誌都可以閱讀--我們感覺就像在家裡一樣。旅館各處的服務都很周到。在海角待了一個星期后,能夠在這裏稍微享受一下覺得很舒服。雖然我們直到下午5點以後才登記入住,但我們吃完晚飯回來時,夜床服務已經結束了--這並不令人意外,但我們真的很感激。到幾乎所有的地方步行都很近,只需15分鐘就可以走到北端和那的餐館和生食酒吧。我們會回來的!
What a delight to hear that you chose to relax with us and that our incredible location, well-appointed accommodations, exceptional staff, and classically current luxury surpassed your expectations. It is our thrill to serve our guests and we will be looking forward to hosting you again soon at the Boston Harbor Hotel, this time for a longer visit!
我必須得說這是我經歷過地最好的客戶服務體驗!非常地有幫助,有禮貌和善良!這個地區也很棒,很安靜,適合散步,街對面有一個小啤酒園和公園。 我從未感到不安全,食品市場僅在幾個街區之外。
We love hearing that our incredible location pleased you, and we are especially delighted with your kind praise for our amazing staff. They are passionate about caring for our guests and will be thrilled by your comments. Thank you for the five-star rating and we all hope to welcome you back to the Boston Harbor Hotel again soon!
這個酒店的地理位置着實優越。套房基本不錯,就是略顯乏味,這裏真心需要好好粉刷一下才配得上五星級。晚餐可以去陽台吃,不走運的是他們不接受預定,住店客人和非住店的客人混在一起用處。這點不能成為優秀。泳池、健身房等等都還不錯。作為一家合理的四星級店,這裏還算合格。
Larry, we appreciate your comments about your recent stay. While it's wonderful to know that our beautiful setting and lovely facilities impressed you, it's disappointing to learn that we weren't able to fully win you over. Your feedback will be shared with the team and we hope to have another chance to improve your impression of us!
酒店漂亮乾淨,維護良好,員工非常熱情。但有兩點不好:1.不分早晚都有服務員在走廊上走動。從早上六點開始,就不停的有客房服務的撞門聲,下午回來想小憩一下,他們還在。然後就到了夜床服務時間。從他們不停進出的客房和工作間里不停發出砰砰砰的噪音,非常清晰,毫不間斷,房門和客房的隔音效果很差。2.酒店位置。這裏離法尼爾廳,金融街和海港都很近,但到很多景區很不方便。在後灣區散步很有趣。這是家商務酒店,不適合度假或者休閑放鬆。
While it's wonderful, Grant, to hear that our beautiful property and attentive service pleased you, it's disappointing to hear that your stay wasn't as restful as we would hope. When you return, please allow us to host you in a room that is more to your liking, and we hope to see you again soon!
能來這家酒店住讓我們感覺到非常的開心,辦理入住手續的時候員工把我們安排到了更好的房間。這裏的房間非常的寬敞,能夠看得見外面港口的美麗景色,而且這裏還有一個獨立的浴室和浴缸。房間的床很舒服,我在這裏睡得很不錯。酒店所有的員工都非常的友好,這家酒店地理位置也很方便。下次還會再來這家酒店住的。
It is our pleasure to offer our guests relaxing accommodations, exceptional service, and classically current luxury and we're thrilled by your five-star rating. We're delighted that our terrific location impressed you and we look forward to welcoming you back to the Boston Harbor Hotel soon!