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Laura_Wanders_5 thank you for sharing with us. We're sorry to hear you were not satisfied with your time here at the Comfort Inn. The concerns you've listed have been shared with our entire management team as we truly value your feedback. We hope to have another chance to host you again in the future so we may show you the quality service we pride ourselves in.
Dear anneg428, it is always wonderful to hear that our guests had an amazing experience with us. Here at the Comfort Inn Boston, we strive to provide our guest with 100% satisfaction and we are indeed happy that we were able to do so. We will be sure to relay your comments to our team. We look forward to seeing you on your next visit to Boston.
Dear Shanghai_Traveller1, thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, both positive and constructive, as it is an excellent tool to continually improve our processes and afford a better experience for our future guests. Our sincere apologies for the necessary upgrades we had to make during your stay, however, we would like to assure you that the work is almost complete now. While there is never a second chance to make a good first impression, we'd like to thank you for your genuine input and hope that you will consider giving us another opportunity to make amends.
GabeyBaby, thank you for sharing your feedback. We are delighted to hear that you had an enjoyable stay at the Comfort Inn Randolph and will definitely pass your praises on to them. We hope you'll come back to stay with us too.
Thank you for the great review, TravelingSister75. It is wonderful to know that we could provide you with a comfortable and convenient stay during your journey. We hope you’ll return for a future stay soon! We look forward to hosting you again in the near future. Please come see us soon!