I wanted to reach out and thank you for leaving us this 4-star review! It's wonderful to hear that just our exterior was enough to pique your interest about us and decide to give us a try. I am thrilled to see that our customer service was top-notch and friendly, and the accommodations of your room were to your liking as well! I genuinly thank you for sharing these compliments, and I hope you choose Hotel Zelos again in the future if ever in the city! All the best!
5 stars and heartfelt compliments? Thank you so much! It's truly thrilling to hear you enjoyed your stay with us so thoroughly and even got to check out our restaurant Dirty Habit! I'm glad to see you appreciated your in-room amenities and our convenient location. We hope all these wonderful touches are enough to bring you back for another visit! Until then, take care!
Thank you so much for taking the time to leave us this 5-star review! Friendly staff, comfortable room, and great location are all comments we love to hear after a guests' stay with us. We sincerely appreciate these wonderful comments, and we hope you choose Hotel Zelos again soon! Go Giants!
While we appreciate you taking the time to reach out and share your feedback with us, we are truly sorry that you did not find your room fully to your liking. Please know we do everything we can to keep our facilities as clean and sanitary as possible, and always appreciate any in-house feedback we can get to make each guests’ experience with us the best it can be. We hope you will give us another chance to show you an excellent stay with us in the future. Wishing you the best.
這家酒店最好的就是位置，非常方便，挨着powell BART站，“缺德舅”超市（trader joes)就在樓下，距離USQ大約一兩個街區。小心酒店的五層，酒店的餐廳在五層，五層還有客房。而餐廳的客人實際上可以進入酒店的走廊，這好像是一個安全問題。我看到幾個酒吧/餐廳的客人在安靜的走廊里打電話。原來我的房間和餐廳只隔幾個房間，餐廳人多的時候就很吵。我要求換房間，然後搬到了走廊盡頭的一個大一點的房間。房間設施簡單，有點舊了。地毯很舊。
Thank you for taking the time to share your experience. I'm glad to hear that our staff was able to change your room after requesting to move to a larger room at the end of the hallway from the Dirty Habit restaurant. I assure you that our staff is trained to handle all security issues, so I'm sorry if you felt a bit unsafe while patrons from the restaurant were in the hallway. Thank you for booking with us -- take care!
Thank you so much for this 5-star review! We're happy to hear we were able to provide you with an overall excellent experience during your stay with us. We hope you'll book with Hotel Zelos again whenever you're in the area for another conference -- take care!