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鄰近飯店
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1 - 6 則評論,共 1,102
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2 週前評論

這次住宿比預期的要好得多。位置很好。代客泊車解決了我去舊金山参觀的主要問題。這裏現在就是我計劃去城市旅行的第一選擇。

與這家飯店合作收集的評論
感謝 josephturner86
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Mark B,米蘭酒店 的 General Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear josephturner86,

Thank you so much for choosing to stay with us and thank you for your wonderful review. A personal recommendation like this is not something we take lightly and I am so pleased you enjoyed your time at Zetta.

Thank you again for your review and I look forward to welcoming you back very soon.

Sincerely,

Mark Beevor
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月7日的評論

作為我們在加州度蜜月的一部分,我們在這裏度過了兩個晚上,這是熱鬧的舊金山最好的住處。工作人員發現我們在度蜜月,他們就馬上把我們的房間昇級到酒店裡最好的套房之一,這真是太棒了。老實說,它讓我們很開心,在我們的整個旅程中他們幫助了我們很多-總是在我們身邊為我們指明方向,提供建議等。不僅如此,酒店位置也很完美,處於很多活動的中心位置。肯定會向任何想去舊金山旅行的人推薦這家酒店。

感謝 london_traveller6789
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Mark B,米蘭酒店 的 General Manager,回應了這篇評論2018年10月7日 已回應
Google 翻譯

Dear london_traveller6789,

Many congratulations and I hope you had a fantastic honeymoon.

Thank you so much for choosing to stay with us and allowing us to be a part of your special occasion. I am so pleased that you enjoyed your stay and thank you for your wonderful comments about the team. I am very lucky to work with such passionate individuals who truly enjoy looking after our guests.

I hope you enjoyed your time exploring San Francisco and that we will be able to welcome you back soon.

Sincerely,

Mark Beevor
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月29日的評論

我出差時在這裏住了三個晚上。我房子的水槽有點問題,打了幾個電話才得到解決。這裡有現代化設施。注意:房間的窗戶是面對面的,一定要記得把窗帘拉上。

感謝 Joseph M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Mark B,米蘭酒店 的 General Manager,回應了這篇評論2018年10月1日 已回應
Google 翻譯

Dear Joseph,

Thank you so much for choosing to stay with us and thank you for your review.

I am so pleased that you enjoyed your stay and were able to make the most of our central location. Whether one is here on business or pleasure the city truly lies at our doorstep. I am very sorry about the issue with your sink. This should require only one phone call to fix something like this and I am sorry for the delay.

Joseph, thank you again for staying with us and I hope that I will be able to welcome you back in the near future.

Sincerely,

Mark Beevor
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月15日的評論 透過行動裝置

從我到達的那一刻起,服務就很糟糕。行李車沒有送到我們的房間。空調幾乎不起作用。下午4點,房間還沒整理好。想讓禮賓部推薦一個晚餐地點——他說“我不是本地人,您去‘加州比薩廚房’嘗試一下吧”。走道有霉味。酒店所處地區不是很安全。離Tenderloin地區僅一個街區的距離——很不幸,那裡滿是流浪漢。本來想住威斯汀酒店,但旅行社建議我們在這裏——天啊,我下次肯定根據直覺做決定——不會再來。好吧,有一個優點——對於這種標準的酒店來說,健身房真的很不錯。

2  感謝 ozijoe
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月4日的評論

他們每晚收取25美元的客人住宿費用,我覺得這簡直是在宰客。這個房間有宜家的感覺——就像斯堪的納維亞人一樣,但有點廉價的感覺。代客泊車的費用是每晚71美元,而且他們在找我們的車時非常慢(儘管這個人似乎在努力工作)。房間很乾凈,而且很好。如果你想住在購物中心附近的遊客區域中,這家酒店會是個一個很好的地方。

感謝 runaroundron
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Mark B,米蘭酒店 的 General Manager,回應了這篇評論2018年9月4日 已回應
Google 翻譯

Dear runaroundron,

Thank you very much for choosing to stay with us and thank you for your review.

It seems that the Guest Amenity Fee was a surprise and I very sorry if this was the case. The Guest Amenity Fee gives our guests access to a host of amenities such as a $10 credit to the private bar, access to our VR room, Oculus Go headsets, complimentary e-bikes, laptop computers and more. When guests book directly with us we make every effort to make sure this is very clear and we are working hard to make sure that it is the same with our travel partners. Again please accept my apologies if this was not clear as I can appreciate how frustrating this would be.

Thank you for your feedback on the price of parking. While this is line with other hotels in the area, it is feedback like yours that allowed us to create two tier pricing. Guests who just want to leave their car and not use it during their stay can do so for $42 per night plus tax and those who would like unlimited access during their stay can choose to pay $62 plus tax. The goal is to create some options of our guests so they don't feel trapped.

runaroundron, thank you again for choosing to stay with us and thank you for your feedback. I hope that you will call upon me on your next visit to San Francisco where I will be sure to regain your confidence in us.

Sincerely,

Mark Beevor
General Manager

回報不適當的回應
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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年8月22日的評論

房間的預先鎖房價格讓性價比更高了。很好地利用了小空間,但是一切都很糟糕。洗手間的水槽剛打開,我的東西就被卡在裏面了,但最後我把它拿出來了。有拖動櫥櫃和空調的噪聲,窗戶開着,否則我們在房間裏面會很熱。就會把房間弄得很臟。一個朋友在那裡舉辦婚禮,我們都住在那裡。排隊太吵了,所以如果你不是我們的一份子,我們很抱歉。

與這家飯店合作收集的評論
感謝 tallie w
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Mark B,米蘭酒店 的 General Manager,回應了這篇評論2018年8月28日 已回應
Google 翻譯

Dear taliho1227,

Thank you so much for choosing to stay with us to celebrate your friends wedding and I am so pleased you all had a wonderful time.

Thank you for your the feedback on your room and I am very sorry that the cabinet under the sink did not open properly. That should not be the case and I will have this and the air conditioning looked at.

taliho1227, thank you again for staying with us and I very much hope we will welcome you back again soon.

Sincerely,

Makr Beevor
General Manager

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