Thank you for taking the time to provide us with feedback from you most recent stay here at the Murano. I am sorry that your stay was less than exceptional, I will be sure to follow up with the team about the general maintenance of the room you stayed in. I however pleased to hear that you found our team to nice and accommodating and that you enjoyed the glass artwork. Thank you once again and we hope to see you again.
Director of Rooms
Thank you for staying with us and posting your review.
We are very much pleased to read that you found our facilities and services to your absolute satisfaction. We are grateful for your valuable feedback and look forward to welcoming you back in the near future.
Dear Vivian M,
Thank you so much for your amazing review.
We are really very much pleased that your experience was indeed enjoyable & memorable. Thank you very much for such kind comments mentioning facilities & service options!
We look forward to welcoming you back soon.
I would like to thank you for your recent stay with us and posting your review.
It was a pleasure to have you as our guest and we are pleased to learn from your comments that your experience was overall good.
However, we also noticed some missed opportunities and constructive comments which will be taken on board positively.
I am happy to hear you were able to join us for the Dr. Joe Dispenza conference last week! I am sorry to hear that your room service experience was not up to par, but I would urge you to come in and enjoy our Bite restaurant the next time you are in Tacoma. They are open for breakfast, lunch, and dinner from 6 AM to 10 PM each day. I am sure that one trip into Bite will change your opinion of the food service experience here at the Murano. Please feel free to contact me at email@example.com the next time you are in town and I can provide you with a $20 food voucher in order to enjoy Bite on us!