Hello and thank you so much for this review of your recent stay with us!
We apologize if the process of getting your hotel folio emailed to you was more difficult than expected. This is certainly something we can accommodate and we'll be sure to make sure our process is better streamlined in this area. If you'd like an email copy of your bill, please don't hesitate to contact our main line at 703 713 1234 and our Front Desk would be more than happy to assist you in this area.
Brad, we cannot thank you enough for the great review! And thanks for pointing out, especially, the fitness facility. It may seem to many travelers that a hotel fitness room seems like an afterthought. Not us. We provide a spacious facility with a wide selection of equipment(including complimentary ear buds :)
With all of the salty, sweet and processed food tempting today's traveler, we seek to provide those options that help maintain a healthy lifestyle.
Again, thank you for taking the time to post. And please come back and see us the next time you're travelling in our area!
Thank you for the review! We are happy you enjoyed the hotel and our staff. And thank you for acknowledging our spacious guest rooms - we offer more square footage than the other area hotels!
We appreciate your feedback, as it helps us improve in the future. We hope that we'll see you again the next time you are traveling to our area!
You're so kind for taking time to review our hotel. Those 'human' moment tend to be the ones we remember most, especially when travelling. On behalf of our entire team, thank you and we are all hoping your son-in-law enjoys a quick recovery.
Thank you so much for your review, and I hope you enjoyed a restful stay. I've notified our operations team about the issue with the refrigerator. Again, we thrive on your feedback!
In addition to our on-site restaurant & bar, there are many nearby food & shopping options. Our concierge and front desk team are a great resource for local guidance. I do hope that you'll choose to stay with us the next time you're in to the area.
I am truly sorry for your frustrating experience. I've passed this along to our operations team so that we can improve on these issues. I hope that you'll give us another chance the next time you are traveling to the area.
Thank you so much for your feedback on your recent visit with us. I truly appreciate your honest opinions on these areas where we can improve. I've passed this along to our operations team so that we can correct these issues. I hope that you'll give us another chance the next time you are traveling to our area.