我們純粹是想逃離本地的喧囂，於是來到這家酒店，享受悠閑的樂趣。這兒的員工真的是太棒啦!不管是在前台，還是餐館酒吧，我們都倍感舒適，驚喜萬分，真是不枉此行！雖說我們只在這裏吃過晚餐，卻足以感受到各種食物的濃濃美味！這裏的服務員工和大堂經理為我們提供了非常貼心的服務，讓我們感受到了關懷。唯一一點遺憾的地方在於，酒吧在午夜竟然就打烊了，我猜可能是這兒的城市或者縣鎮條例吧。總的來說，這兒寧靜舒適，乾淨整潔，實在是逃離鬧市的理想之地呀！你可以溜到這裏住一晚，或者兩晚？:)
不要住在這兒，整個周末我們都沒有能夠好好睡覺，因為到處都那麼吵。女服務員早晨六點就走來走去，讓人不能睡好。他們表示要賠償我一百五十美元，更糟的是弄丟了我的卡號。雖然現在錢已經到賬，但問題依然沒有解決。工作人員非常粗魯，不高興的去做他們的事。我們打電話給經理，但沒有回復我。
Dear Mrs. Frank,
Thank you for taking the time to give us feedback on recent stay at the Austin Marriott North.
As we pride ourselves on delivering a memorable hotel experience during your travels, I sincerely apologize for you and your husband not being able to sleep in and the inconvenience that occurred with billing.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Austin.
Sincerely,
Adam
Assistant General Manager
Austin Marriott North
我們在這度過了周末，我們來這裡是為了看我們孫子的棒球賽。這裏相比奧斯汀其他地方交通很便利。房間很舒服但也有一些缺點。客房服務單已經被填過了所以我們沒辦法使用，第一晚之後也沒有更換過。我打電話要預定一下周六早上的早餐，服務員讓我填一下服務單，他們讓保安上來送了新的單子。大部分員工還是很客氣和幫忙的。
Dear Valued Guest,
We would like to thank you for taking the time and letting us know about your stay with us.
Your comments are instrumental in allowing us to better serve our guest. I would like to apologize for the inconveniences you had during your stay with us in regards to breakfast door knob menus and extra amenities for your convenience. We always strive for excellence and to exceed our guest expectations. I want to ensure you that you are a valued guest to us and we are willing to do everything to make your future stay brilliant. We would like to thank you for choosing the Austin Marriott North for your destination and we’ll be waiting for you on your next visit to the area.
It is our goal to ensure your 100% satisfaction. We appreciate your business, and we hope you choose to stay with us again during your next trip to Austin!
Sincerely,
Veronica
Restaurant Manager
酒店非常寬敞而且管理很好。前台和大廳（包括了大廳那裡的餐廳和酒吧）都非常乾淨、通風、令人愉悅。你可以很容易找到一個安靜的角落來完成你的工作，或者在大廳的某個地方放鬆身心。房間也很乾凈且非常寬敞，wifi信號不錯，我被健身房裡有氧運動的器材數量和質量驚訝到了。早上的時候那裡會有一個擁擠，但是我住在這兒的時候還是可以每天都健身的。酒店位置很方便，離公路很近，附近有很多餐廳可供挑選。我絕對會把這家酒店推薦給那些去朗德羅克的人。
優點：員工都很樂於助人，非常友好！酒店和房間都很乾凈。我們提出多要幾條浴巾時，發現早就已經準備好放在房間里了。房間也很現代化，很新。酒店地段很好，離我們要參加婚禮的地方很近，而且床非常舒服！
缺點：最後一天因為我們要趕飛機，所以叫了客房送餐。但沒有準時送來。等送來時，還少送了2樣。我們都沒時間打電話，再讓他們補送了。還有，如果無線網絡是免費的就好了。現如今這個年代，無線網絡還要收費太奇怪了。
