Greetings; thanks for sharing the feedback, we continue to get a great deal of very positive feedback about the newly renovated guestrooms. We are indeed in the midst of the lobby renovation and are eagerly awaiting the completion of the lobby renovation which will feature a new lounge and some very cool design elements. Being attached to one of the largest malls in the USA definitely has its perks and our guests love the world class shopping options and all of the great things to do...
Thanks for the feedback, I was delighted to read that you enjoyed the newly renovated guestrooms and more importantly that Melanie's exceptional service has made you a loyal Westin supporter. I will ensure to share the feedback with Melanie as I know your comments will mean a great to her. We are currently working on our lobby renovation, its going to be spectacular when complete later this year, I cant wait for you to see the finished product in late December.
很好的酒店，很棒的服務。 房間很大，可以開party（我們沒有）。 方便停車，但不免費。 很乾凈與設施很好。 肯定會再來的。 我們到達時很累了，入住很快捷。
Greetings; Thank You for sharing your observations about the guestroom sizes, they are indeed very large in comparison to many of the Galleria hotels, our traditional rooms are approximately 425 ft² / 39 m² which provides our guests with lots of additional space to unwind and relax. The recent renovations have allowed us to add seating sectionals into our traditional King guestrooms and the heavenly bathrooms have great counter space and lots of light. Glad to see that the new décor and oversized rooms really made a difference and provided you with a great experience.
Thanks for sharing your recent experience, I was delighted to read that our Westin Experience Specialist (Daisy) made your visit a memorable one. The recent renovations of the guestrooms are being very well received and the proximity to the Galleria has always been a very popular feature of the hotel. I hope we will see you back in the very near future.
Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria. We appreciate you taking the time to provide feedback on the refreshing Westin Galleria! I am overjoyed to hear that our revitalizing rooms and location helped enhance your stay during your time here in Houston.Due to safety reasons we are required to keep all access to the patios in our Galleria tower sealed. I apologize for any disruption this caused to your stay. Should your travels bring you back to the Galleria Houston, please contact us a firstname.lastname@example.org so that we may ensure you a refreshing stay