Thank you for letting us know about your recent stay with us. I apologize for any discomfort that you experienced while our ac unit was being worked on. I will certainly address the rest of your observations with my team and thank you for sharing them with me.
Thank you for your kind review, I'm very glad that you enjoyed your stay with us. We were very happy to have you as our guests for both stays and hope we will see you on your next vacation as well.
I'm very happy that you enjoyed your stay with us and found the breakfast bags so convenient. Thank you for taking the time to review your stay with us, we look forward to your next visit.
Nancy thank you for choosing to stay at the Hampton Inn and Suites at Bush Intercontinental Airport, I really appreciate your business. I have addressed your concerns with the maintenance crew and we are taking care of the carpet and stained chairs. I do apologize as I failed to meet all of your expectations and promise to do better. I look forward to the opportunity to serve you again in the near future.
Ashley thank you for your comments. I appreciate you taking the time and providing feedback. I will let my team know that your expectations were met outside of the shuttle schedule. I am looking at how we provide shuttle service and I will be making some changes. Thank you for choosing Hampton Inn and Suites Bush Intercontinental Airport I am grateful for the opportunity to serve our guest. Please let me know if there is something we can improve upon to make your stay that much more enjoyable.
I look forward to serving you again.