Dear Terry S.
Thank you so much for your comments regarding your stay at the Sheraton Brookhollow. Our hospitality team strives to provide a high quality experience and I am glad that we met your expectations. We look forward to serving you and your associates again.
Dear Chris E
Thank you for the "Biggest Compliments" regarding two of our associates - Arthur and Stephanie. Both of these team members are very dedicated to serving you and all our customers. We call this "Go Beyond" and we will recognize them for their efforts.
Please return often and we look forward to serving you again.
我們為我侄子的婚禮舉辦了一個預演晚宴。Melissa Rivera超出營銷工作範圍幫助我們做這件事情。她很專業，解答了我們所有的問題。她任何時候都很愉快，如果我們那時沒有說的話，她回電話或郵件都很及時。宴會經理Moises Ramirez讓事情變得十分神奇。他非常專心，他的工作人員很專業。Moises竭盡所能地讓我們感到熱情好客，他對待我們就像對待皇室一樣。他和他的員工為我們提供了非常好的體驗。因此，毫無疑問，我一定會向我所有的朋友推薦這家酒店。感謝 Melissa 和Moises！Gerald J
Thank you gjoshua23
What a delight to read about your family's rehearsal dinner experience. Both Melissa and Moises love serving our guests and in fact "Go Beyond", to insure a memorable time for every event. Our customers are royalty, as you pay our salaries. We are grateful for your business and compliments regarding the Sheraton Brookhollow. Please return often.
Thank you Dan H.
We are so glad to learn that you had a great stay at the Sheraton Brookhollow. Our free parking in a garage facility is a true plus and this is nice complimentary upgrade. Thank you for your business and loyalty to our hotel. I look forward to meeting you and welcoming you back to Houston and the Sheraton Brookhollow.
Houston is a great city and the Houston Northwest is the perfect place to do business or escape for the weekend. Thank you so much for noting how clean the Sheraton Brookhollow is. Our housekeeping team takes great pride in maintaining high standards of cleanliness. We appreciate you recommending us as the hotel to experience when staying in Houston.
Thank you for being our guest at the Sheraton Brookhollow. We appreciate your comments regarding our guest room conditions and assure you that we are addressing those concerns in 2017. Our hotel's location is very conducive for travel in the northwest Houston areas as well as the Galleria. And, we do not charge for parking which is nice upgrade for our guests. Your loyalty to our hotel and the Sheraton brand is much appreciated.