Thank you for taking the time to provide feedback. It really is appreciated. I am so pleased the hotel suited your needs. Thank you again.
Hi Megan B,
It pleases me to read your review; i have shared your thoughts with the team and they are excited to learn that you found them excellent.
We look forward to welcoming you back soon!
Hi Janessa S,
Thank you for taking the time to review the Hotel!
It sounds like you had a great stay and reading you review is thoroughly pleasing.
I have spoken to the young lady in question and she is delighted to learn that you were impressed by her service, no doubt her training will be over soon!
We look forward to welcoming you back to the Royal Pacific!
Good Afternoon grvikas,
Thank you for bringing your concerns to my attention.
I am saddened to hear of your experience at the hotel, i assure you it is not the norm. Whilst you are correct in your rooms service statement; we do have onsite Housekeeping and they should have happily provided you with skin care amenities.
After discussions with the ownership; we now provide free WiFi; this will allow our guests to access the internet anywhere in the hotel
I am currently working to update the Restaurant; ensuring that an enjoyable time is had by all.
Thank you again for you time,
Hi Chris B,
It pleases me to hear that we were able to exceed your expectations. I have passed this review on to the staff and they are very proud.
We look forward to having you back!