Thank you for your comments. We've been testing a number of new sound insulated window products designed to mitigate road noise. As the downtown area has gotten busier we're finding road noise from Henley street is increasing (especially on the weekends). On your next trip please request a room on a higher floor, or facing the World's Fair Park. Our hotel is located adjacent to the Park and across the street from the Knoxville Convention Center. We're just a few blocks from the University of Tennessee and Market Square which makes our location ideal for business or leisure travelers wanting to stay downtown.
Thank you for staying w/us and we do hope to see you again.
Thank you so much for taking the time to comment on your recent stay with us. You were most kind to recognize our downtown location and our staff. Glad you enjoyed watching the Marathon runners go by...it was an exciting weekend for sure.
Hope to see you back soon
Thank you so much for the kind words and wonderful compliments. Located in the heart of downtwon Knoxville, one would be hard pressed to find a better location; across the street from the Convention and just a few blocks from the University of Tennessee and Market Square. But what we hope brings you back is our service and friendly staff.
Thank you for staying with us!!
I'm sorry that we could not meet your standards for a five star location. Is there something that we could have done to earn a higher score? I do apologize for the inconvenience of having a non-functioning heating and air conditioning unit. We are aware of the street noise and are developing solutions to help minimize its impact on our guest experience. If there is anything that I can do for you, please do not hesitate to reach out to me or my staff. I'm Ben Blanton, the Front Office Manager. You can reach me personally at email@example.com or at (865)-522-2800 ext 2191. Have a nice day!