過去兩年中,我一直在去航船舞會在這裏。食物與服務一直很好。這家酒店位於從匹茲堡市中心河的對岸,步行是很容易到達的。這裡有好的酒吧和吃東西的地方更多
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過去兩年中,我一直在去航船舞會在這裏。食物與服務一直很好。這家酒店位於從匹茲堡市中心河的對岸,步行是很容易到達的。這裡有好的酒吧和吃東西的地方更多
顯示較少We love hearing from our return guests and thank you for your positive feedback. It was our pleasure to provide you with a wonderful time at the Pittsburgh Navy Ball you attended here. Your kind words for our hotel and staff are valued. We look forward to greeting you again next year at Sheraton Pittsburgh Hotel at Station Square.
這個地方真的是很不錯,但是房間很臟。我不得不換了三間房。第一個房間的尿液遍布馬桶座,第二個房間很臟,第三個房間很乾凈,但是在地毯上留下了狗糧。前台服務非常好,員工樂於助人,但他們在那裡的清潔服務非常糟糕!
Thank you for letting us know about your stay! Please know that we value all of our guests and always strive to provide them with the best stay possible. We are deeply sorry to hear that we did not exceed your expectations while staying with us. Please know that our team is always available during your stay to address anything that is going wrong prior to your departure. Your feedback has also been shared with the Housekeeping department so that we may improve our performance for future stays. We hope you will consider staying with us again in the future and allow us a chance to provide you with the exceptional experience you deserve as our valued guest!
Candace
Front Office
與朋友一起度過了高爾夫之旅,景色很美,但酒店需要重新裝修。 酒店默認很多其他人使用酒店場所(大堂,餐廳/酒吧,遊泳池,健身房),這樣其他客人就無法享受這些設施。 管理層對我們的投訴充耳不聞。
Thank you for taking the time to share your thoughts regarding your recent hotel stay. The national convention being held at our hotel during your stay is an annual group, we do apologize for the inconvenience they may have caused you. We hope to better serve you next time your travels bring you to Pittsburgh, PA.
在旅行回家的路上,我們需要在一個地方住一下,我們選擇這裡是因為海濱位置。露台可以俯瞰水面,很好。這家旅館已經過時了,但看起來他們想維修一下。行李員幫我們把所有東西送到房間。房間足夠了,有一個冰箱。工作人員很友好。酒店內外都進行了重大翻新。預訂時未註明。許多帶有河景和/或相鄰房間的房間正在進行翻修。我們沒有熱水(工作人員為此道歉),我希望裝修真的對酒店有幫助。我們還對站前廣場區域感興趣。不幸的是,大部分地區都在建設中,購物也關閉了。步行距離內有好的餐廳選擇。
Thank you for taking the time to share your thoughts regarding your recent stay. The information will be shared appropriately within the organization so that we may improve our guest service experience. Thank you, and we hope to better serve you next time your travels bring you to Pittsburgh.
首先,這家酒店的位置很好。工作人員非常好,在所有可能的方面都提供了幫助。室內遊泳池正在裝修,雖然室外有30度,但我不介意去室外泳池。從我房間看出去的景色很美。我在這裏住了一個星期,根本沒有感到厭倦。就在酒店隔壁,有很多餐廳可供選擇。熔爐餐廳,硬石咖啡館,德州餐館,瓊斯螃蟹餐廳,意大利餐廳等等,這些只是我去過的一小部分餐廳而已。如果你需要會見客戶,酒吧的環境非常好,令人愉快。如果你在寒冷的夜晚不想離開酒店,那麼酒店裡的食物也很美味。順便說一句,你可以在屋子里點早餐,然後把點好的菜單貼在門上,就會有人給你來送餐了。房間很寬敞(一張特大床),浴室也很寬敞。這是個非常棒的酒店。