Thank you for your comments and observations. They help future guests make decisions about their potential stay. As managers they help us focus on areas that need improvemment as well as let us know where we are exceeding guest expectations.
It is always a treat when your expectations are surpassed by the reality of a situation. I am very glad that we were able to exceed your expectations. Limited service can be a bit of a pain, but fortunately in our situation there are many eating and drinking establishments in proximity to the hotel. Thank you for your comments. We hope to see you again in the future.
Thank you for taking the time to communicate with us about your most recent stay. Your time is very valuable so we do not take your comments lightly. We will share your thoughts with the management team. While it weems that we failed in this instanse it is our intent to offer outstanding service and a memorable guest experience.
We take your comments very seriously. They will be shared with the management committee in an effort to inspire and improve our team. Thank you for taking the time to tell us what you thought of your stay with us.
We really appreciate not only your kind words but most importantly your loyalty in returning. We know that you have many options in meeting your accomodation needs. By your telling us how we did on your last stay fuels our enthusiasm and drive in creating a memorable guest experience. Thank you!