Thank you for taking the time to post a review regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Director of Sales
Shay, we are thrilled to here we could turn a negative experience into a pleasant one for you while you were in the area. We truly appreciate the feedback of each and every guest we encounter, and I am thrilled to here our staff treated you like you were a valued customer and guest of ours. We make every effort to always put our best foot forward to extend hospitality and kindness to all who stay with us. Again, I thank you for your comments, and we hope to have you back if you're ever around the area.
It was a pleasure to host you & your husband at our hotel during your honeymoon trip.
I am glad that you enjoyed your stay at our property and thank you for your feedback in regard to your stay. I am sorry about the noise you had from the guest above. As for the breakfast area, it is now completely renovated and I am sure going into the future, guests like yourselves and others should have no issue.
We hope to see you on your future trips to Pittsburgh.
Thank you for your business.