Dear Onefiftyone H,
Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts.
Thank you for staying with us and we hope to have the opportunity of hosting you again.
Dear Robert W,
Thank you for providing feedback on your experience. We are very glad that you enjoyed your dining experience with us and found our staff friendly. I am however disappointed to read that issues regarding the smell and carpet in your room prevented you from full enjoying your stay. As a valued guest, please be assured that all feedback will be acted upon as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.
We look forward to welcoming you back and ensuring a positive stay experience on your future visit.