759
418
138
85
36
這家酒店看起來很好,但是有一天晚上我們的團隊休息的時候,發現房間里漏水了。這家酒店確實在努力保持酒店設施的可靠性,但是我覺得更應該適當變通來幫助來這裏的客人們。
Thank you for taking the time to let us know of these issues. We are constantly maintaining and repairing parts of the lodge. It is our job to make sure the lodge is in good working order. I am truly sorry, that during your stay you experienced some discomforts. I have gone over this with the facility maintenance team as well as the house keeping team. Thank you for helping us become better
参觀旅館的歷史,如果可以的話,住的時間不要超過一晚。即使酒店提供了耳塞,但我也能聽到其他房間的聲音、腳步聲和午夜后的散熱器聲。再加上其他客人的孩子在大廳里跑來跑去,你能睡上4個小時真是太幸運了。服務:大多數前台工作人員都彬彬有禮,很專業,除了那個醉鬼。呼叫酒吧的服務員有時候會錯過,有些人不理我們,有些人還不錯。管理人員需要更謹慎聘用員工。