Thank you for taking the time to review our hotel the Crowne Plaza Cleveland at Playhouse Square. We are delighted you enjoyed your time with us! As a property we strive to provide the very best experiences possible for all of our guests. We are pleased John P. took great care of you and your transportation needs during your stay with us. We are lucky to have him! Again, thank you for your feedback, time and patronage. We hope you will join us again!
Thank you for sharing your experience at the Crowne Plaza Cleveland at Playhouse Square with the travel community. I am deeply disappointed to hear of your displeasure with the hotel and the issues you encountered. I have addressed these issues with the management in housekeeping to address with their new staff. This is not how we want our guests feeling when they leave. I do hope that you would consider staying with us once again and giving us the opportunity to show you this is not the norm here.
Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us and that our location suited your needs. I am extremely delighted the staff especially Donna took great care of you during your stay as well. We look forward to your next stay with us. Congrats on a great played tournament as well!
Thank you for choosing the Crowne Plaza Cleveland at Playhouse Square as your hotel of choice during your last visit to Cleveland. We were truly humbled by your gracious comments regarding our hotel service team. We are pleased Donna took very good care of you with a smile on her face at all times. We can’t wait to welcome you back to the Crowne Plaza when your travels next bring you to Cleveland.
Thank you for taking the time to share your positive feedback regarding your recent stay at the Crowne Plaza Cleveland at Playhouse Square. Our goal is to provide superior service and accommodations to each and every guest that stays with us. We offer valet at a competitive price to take the stress out of finding a spot in busy downtown Cleveland. I am so pleased the shuttle was available to take you where you needed to go. We are also pleased you were able to take full advantage of our amenities and have them to yourselves during your stay. Each survey we receive is reviewed and shared with every associate in an effort to improve the service and accommodations that we provide our guests. We thank you for your candid feedback, and hope that you will choose to stay with us should you visit the area again.