Thank you for the five star review! It's a pleasure to hear that you enjoyed all of our Home2 Suites accommodations. We're also excited that you found our staff very friendly. We greatly appreciate you recommending our hotel based on the service you experience.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. I would like to talk about your situation in further detail, so I can have a better understanding of why your experience wasn't what you expected. I can reach Monday-Friday from 9am-5pm. Thank you and hope to hear from you soon.
Thank you for the five star review! We love hearing that you had a fun weekend with the grand kids at our hotel. It is great to hear that the team was extremely helpful with all your needs. We look forward to seeing you the next time you are in Charlotte.
Thank you for your review. We're sorry to hear about your experience at Home 2 Suites. We hope you give us another try in the future.
Thank you for your review. We‘re glad you had another wonderful stay at Home 2 Suite and delighted you’re a returning guest at the property! We appreciate the feedback of the phone app and its diligent services. We look forward to your return visit.
Thank you for your candid review. We’re glad your experience at Home 2 Suites was awesome! Our rooms are spaciously design, giving a vibrant and luxury experience. We appreciate your feedback about our breakfast. We are an eco-friendly hotel and use minimum plastic bottles for shampoo, conditioner, and shower gel. We provide conditioner at the front desk. We look forward to your return!