Thank you for taking the time to leave a recommendation for the Omni Charlotte Hotel. We would like to wish you a happy birthday! We are thrilled that you enjoyed your time with us and that you were well taken care of by our staff, especially Daryl, who assisted with your birthday celebrations. We will share your compliments with him. We look forward to your next stay with us.
Thank you for taking the time to inform us of your concerns during your recent stay with us. Guest feedback is essential when improving our guest experience and we appreciate your review. We work diligently to leave a favorable impression on all of our guests. We appreciate your comments and have addressed areas of concern with our team. I sincerely apologize for the inconveniences you experienced and would like to speak with you if you would be willing to contact me directly at (704) 377-0400.
最近在Omni Charlotte Hotel住的，房間很精緻，風景很美，大家都很友好熱情。將來一定再來住。距離光譜中心只有幾步路遠，我們在那裡看大黃蜂隊比賽，附近有很多吃飯和購物的地方。天氣不配合，我們按自己的意願經常出去，但是在這個高檔酒店依然住的很愉快。
Thank you for your review and recommendation of the Omni Charlotte Hotel. We are pleased to hear that you had a great stay. The hotel is nearing the completion of a significant remodel and we are excited to see the transformation materialize. Our hotel is located in the center of everything in uptown Charlotte and within walking distance to restaurants and entertainment. We are very pleased to see the wonderful service and attention our staff provide to our guests. Thank you for choosing the Omni and we look forward to your return.
Dear “Michael D,”
Please accept my apologies for the inconveniences you experienced during your recent stay. We are nearing the completion of our hotel re-imagination that will soon deliver our new motor lobby, exterior façade, Trade Restaurant, Coin Bar and Pool Deck mid March 2018. We appreciate your comments and are addressing areas of concern with our team.
Thank you for taking the time to review the Omni Charlotte Hotel. We are thrilled you enjoyed the service and accommodations. Thank you for your nice comment to our staff. We are proud to employ a wonderful staff dedicated to providing excellent service to our guests.
We are excited to announce that soon our newly renovated hotel, which includes the motor lobby, exterior façade, Trade Restaurant, Coin Bar, Pool will be unveiled in mid March 2018. Thank you for joining us during our transformation and we look forward to your return.
Thank you for your recent stay with us at the Omni Charlotte Hotel. We are delighted to hear that you had an excellent stay with us and soon our newly renovated hotel, which includes the motor lobby, exterior façade, Trade Restaurant, Coin Bar, Pool Deck and guest rooms will be unveiled mid 2018.
Your business is important to us and we look forward to your returning this summer.