We are so happy to have you as a frequent guest and are very thankful for your review! Katie is a gem and we are so glad to have her on our team, we will be sure to pass the kind words to her!
We'll see you on your next business trip, and hopefully someday soon for a nice romantic retreat!
All the best,
Thank you so kindly for your review! We are small and independent, it's always nice to know that we were able to offer that one-of-a-kind experience to our guests. So happy that you enjoyed breakfast as well! Our pastries are from a delightful local French bakery, Amelie's, and our coffee by Pure Intentions - both personal favorites!
We opened in April of last year and hope to maintain that fresh, new hotel experience for everyone.
Thanks so much for being our guest!
Dear Christina A,
You're too kind! Thank you for being our guest. We are very lucky to be in the heart of the city and close to so many amazing neighbors. Brunch at 5Church is a must, the Crabcake Benedict is my personal favorite!
We look forward to welcoming you back!
Dear Michelle S.,
We can't wait to have you return! I'm so happy to hear you had a wonderful time with us at The Ivey's and we thank you so much for being our guest.
See you next time!
I have no words to describe how deeply disappointed I am about your experience here at The Ivey's. I want to extend my deepest apologies to you and your family and assure you that this circumstance is not only absolutely unacceptable, but against everything we believe in and align ourselves with at this property.
I look at every guest, as if I am inviting them to my own home, and hope for them to feel that way. I would like the opportunity to make this right for you and treat this issue with the utmost in urgency to ensure this never happens again.
I understand we have reached out to you directly and we are glad that we will have the opportunity to make this right for you, as this terrible anomaly is by no means the memory that we hope for you as our guest.
Dear "Evan M",
You compliments about are staff are so greatly appreciate. I am thrilled to hear you enjoyed our complimentary breakfast inside of the Library Lounge. We take special care to bring a taste of Charlotte to all our guests, featuring wonderful neighbors such as Amelie's, La Piccola Gabbia and fresh, organic options.
Thank you so kindly for being our guest, we would love to have you return on your next trip to Charlotte.