Dear Ms Sarah,
Warmest Greeting from Vansari Hotel Seminyak,
First of all, thank you for choosing Vansari Hotel Seminyak for your holiday destination in Bali, and for taking the time to share your experience with us after your stay.
We are delighted to hear that you were impressed with the friendly staff, location and as one of the best stayed in Bali. We can not wait to welcoming you back to our place and see you soon
Dear Ms Angela,
First of all, really thank you for your reservation to our place. The reservation is coming with the cancellation policy / booking which we believe that the guest has reviewed and understood for the rule and regulation. For the issue, we do apologize that we unable to refund a whole money since the cancellation is come with the last minutes which the booking has made a long month before. But again, we have conversation and come with the solutions and we did not know why you write the bad comment in here while you already said "that you" for the solutions. When you informed us that you unable to come, we already informed that you may modify the arrival date till a year future and will send the voucher for that. You may give / sell to your friends as well if you still unable to come cause our hotel not too expensive. And then you informed that you will change the date which is in our high season in Bali, we only asked for the high season surcharge and the extension night and NOT whole amount. Hope this is meet your information and we are in the Hotel are ready to deliver our best service to all of our guest. Please feel free to contact us anytime for further any assistance.
這是一個很好的住宿的地方。有空調。非常友好的員工。 一塵不染的房間和遊泳池。熱水淋浴的壓力很大。 良好的早餐和不錯的味道。 在市中心，但在一條安靜的小巷裡。 步行10-15分鐘到海灘，30秒到大牌的店。 強烈推薦。
Warmest Greeting from Vansari Hotel!
Thank you for your stay and 5 stars review.
We really glad to know you enjoy your stay with us.
Yes, one of our best strength is our location which is among many restaurants and shops but still gives you a quiet stay.
We believe your review will help other traveler to choose their place to stay
Yogi & Vansari Team