Thank you for reviewing us. We strive to provide the best customer service as well as a clean and comfortable stay for all of our guests and we are happy to have achieved this for you. It is true that we do not have an elevator and I apologize for any inconvenience this caused you. In the future, we would be happy to accommodate your request for a first floor room if you ask at the time of reservation. We appreciate you taking the time to provide your feedback and we hope we will see you here again.
Thank you for reviewing your recent stay with us. We are pleased to have provided you a clean, comfortable stay and excellent customer service. It is true that we do not have an elevator, however, our staff are happy to accommodate requests for a first floor room whenever possible and will also help carry luggage. We appreciate you taking the time to share your feedback and we look forward to seeing you again.
Thank you for reviewing your recent stay with us. We are pleased to hear that you chose to stay with us multiple times during your travels, we are happy to have you back. We appreciate your feedback and look forward to seeing you the next time you come through Bozeman.
Thank you for reviewing us. We are disappointed to hear that we did not meet your expectations. Ramada hotels are classified as a mid-scale hotel whereas a Crowne Plaza is a full service upper-scale hotel brand. We hope that we were able to offer you a good value for the price paid as that is what we strive to provide our guests. We appreciate your feedback and hope that you will allow us another opportunity to serve you in the future.
Thank you for writing a review of your recent stay with us. We are pleased to hear that your grandson enjoyed our pool area. We're sorry that you did not enjoy our breakfast. Due to local health laws we are unable to serve any hot foods but we offer the frozen items so our guests may still have protein options. We have just made some changes to our breakfast in an effort to improve the quality and variety of offerings. We appreciate your feedback and hope you will give us another opportunity to serve you.