Dear Annie B,
Thank you for sharing your experience on TripAdvisor. While making my first tour of the hotel this morning, three different associates handed me a copy of your review. The review's title was highlighted!
Weddings are an every weekend occurrence at the InterContinental Kansas City. It all starts with our professional planners and ends with a four-diamond level of service and food creations by our service and culinary teams. Of course, you can't beat the view or the location.
We'll be sure to share your comments with Mafutari, and express our thanks to the entire staff for making such a positive impression.
We hope to have the opportunity to welcome you back in the near future!
Thank you for choosing the InterContinental Kansas City for your romantic getaway. We appreciate you sharing your experience on TripAdvisor and awarding the hotel a 5-star rating.
We'll let the team know you found everyone to be very friendly. Service is everything! It's wonderful to learn you liked the new decor and had time to enjoy the Concierge Lounge and our pool. With the weather heating up, the pool is a great place to spend a relaxing afternoon.
Once again, thank you for your feedback and we look forward to welcoming you back!