Dear Alexander B,
Thank you for choosing The Press Hotel, Autograph Collection for your recent three night getaway to Portland! I am thrilled to hear that our staff took exceptional care of you and the Mrs. while you were in-house with us. Thank you so much for your kind remarks regarding our associates! I will be sure to share your review with our Guest Services team. Your feedback means so much to us and we look forward to welcoming you back yet again the next time you find yourselves in the area! Have a great summer!
"Most smiles are started by another smile."
- Frank A. Clark
Dear David H,
Thank you for taking the time to leave us a review on our TripAdvisor page! I am so pleased to hear that you enjoyed the hotel decor as well as your luxurious guestroom accommodations during your visit. We are, as you mention, proud to offer shuttle rides for our guests' convenience to and from anywhere on the peninsula as well as pick up and drop off folks at the Portland Jetport and the Transportation Center at Thompson's Point! Thank you again for sharing your feedback with us! We are so happy that you enjoyed your stay and we hope to have the opportunity to serve you yet again, should you ever find yourself returning to the city. Have a great summer!
"Concision in style, precision in thought, decision in life."
- Victor Hugo
Dear Malcolm T,
Thank you for taking the time to write us a review on our TripAdvisor page! I am delighted to hear that our valet was able to make your travels from the airport a breeze with our complimentary shuttle and that the rest of our staff provided exemplary service throughout your visit also! It brings me great joy to see that our accommodations met your needs as well and that you were able to enjoy some food and drink on site in UNION and Inkwell. We hope to have the opportunity to serve you yet again the next time your travels bring you back through Portland!
"Be happy for this moment. This moment is your life."
- Omar Khayyam
Dear Erin G,
Thank you for taking the time to write us a review on our TripAdvisor page! I am so thrilled to hear that our staff was able to help make your babymoon celebration memorable! Wishing you all the best and we hope to have you both back (as well as the new little one!) to visit again soon!
"One of the greatest gifts in life is giving time and giving love. It helps me to stay grateful and happy."
- Claire Holt
我這個可以算是一個另類的評級了，但是我覺得這很有必要。我和妻子原本打算去波特蘭住一夜，去看Steve Earle和the Dukes的演唱會，根據酒店的位置，還有就是這個地方很涼爽，就定了這個酒店。遺憾的是，我生病了，我不想把流感帶到演唱會現場或者帶到酒店。酒店最開始提供的解決方案是更換入住日期，但這樣對我來說沒有用，前台的Rene竭力幫我們解決，最後他們把錢退給我了。我並不是在宣傳要這樣取消預訂！我想說的是，酒店這樣做贏得了我的心，我相信他們也一定會用正確的方式對你。所以下次我再去波特蘭的時候，我會住這裏的。
Thank you for taking the time to write us a review on our TripAdvisor page! I am so sorry to hear that a nasty flu kept you from enjoying Portland, the Steve Earle show and our property! I always encourage potential guests to be wary of those prepurchased rates as they can be very restrictive in terms of cancelling if life happens to throw you a curve ball - such as illness, death in the family, or any other unexpected changes to guests' plans. I am thrilled to hear that Renee was able to work some magic with Expedia, however, and get you your deposit back! We hope you are able to make your way back to Portland soon, and we look forward to welcoming you to the hotel.
"Sometimes the heart sees what is invisible to the eye."
- H. Jackson Brown, Jr.