Dear Amanda B,
I would like to say think you for leaving such a helpful review for other to read. I am glad to hear that you enjoyed your stay for the one night that you were here. Thank you for your time that you took to share your comments with us. I will ensure to share them with the team here. They will be happy to hear what you have sad about the product they provide.
From all of us here at the Residence Inn Coralville, Thank you for your business and we hope to see you again sometime in the future!
Thank you for taking the time to leave us a review of your stay. I will share your comments with our staff during daily huddle this morning, I am happy to hear that Katie reached out to you to see how your experience went with mobile check in! I too agree that this is a great service to offer to our Marriott Rewards Members that travel regularly and even the occasional leisure traveler as well.
By chance did you get to experience the Mobile Check Out?
If you would like to talk further please feel free to reach out to me directly! Again, thank you for your time spent leaving us a review. We truly appreciate it and your business!
Yours in hospitality,
Residence Inn by Marriott
319-338-6000 Ext 704
Thank you for taking the time to review your stay. I will make sure to communicate the loud furnace to our maintenance team and they will make sure that the issue will be resolved. I am truly sorry that your sleep was disrupted by a garbage truck. From the location of your mentioned room I will be talking with the Long Horn Steak House to see if the can re arrange a time for pick up and disposal of their trash moving forward. If there is anything else that I can do for you to try and make things right please feel free to contact me. I know that you mentioned you were staying on a free night certificate, as a valued Marriott Rewards Member I want to ensure at we leave you with complete satisfaction in a resolution.
Yours in hospitality,
Coralville Residence Inn by Marriott
I would like to thank you for taking your time out of your day to review your one night stay. I will make sure to share your comment with our staff in our daily huddle this morning. They will be pleased to hear that you were satisfied with your stay and comments. I am also glad to hear that you will return in the future. If you could please reach out to me in the near future. I would like to talk to you more about your stay!
Feel free to reach me at Brian.Bowser@hawkeyehotels.com or 319-338-6000 ext. 704.
HAve a great day and thank you again!