I would like to thank you for taking time to share feedback regarding your recent visit to the Sheraton Grand Chicago. I am delighted to read you enjoyed all aspects of your stay including the service afforded to your by our team members and central location. I would like to offer my sincerest apologies for the challenges you faced with the cleanliness of your room. I will be sure to share your feedback with my team to ensure we are improving moving forward.
I do hope we have an additional opportunity to restore your faith in our service.
Front Desk Manager
位置方便 附近步行就可以到達滿多市區內景點 也有小型超市和餐廳 房間一般 但是 服務人員都蠻親切的 如果升等或加一些錢 可以去到33樓的俱樂部 就有簡單的早餐和全天飲料及下午的點心 可以邊欣賞風景邊吃東西 唯一比較不便的是房內冰箱無法自由使用
Thank you for sharing how much our friendly staff, views, and close proximity to area attractions contributed to the enjoyment of your time at our hotel. We wish all aspects of your stay were perfect and regret the lack of refrigerator space for personal use prevented this from being the case. We are always open to knowing how we can improve, and we look forward to hosting you again the next time your travels bring you to Chicago.
Thank you for the generous rating of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City! It's always great to hear from our guests, and we appreciate knowing how much you enjoyed our ideal location and considerate staff. We value your feedback and will use it to make improvements. We hope you will come back to see us soon!
Dear Nadine F,
Thank you for the generous rating of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you and your family with an exceptional stay here in the heart of The Windy City. It's always great to hear from our guests and we appreciate knowing how much you enjoyed our limitless hospitality, riverwalk location, and rooms with a view. We hope you will come back to see us soon.
Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. Although we are glad you had a pleasant stay overall, we can appreciate that you were hoping for a more up-to-date experience. We will gladly share your feedback with the individuals responsible for future improvements. Thanks again, and we hope you will come back to see us again on your next visit to the city.
Thank you for including Sheraton Grand Chicago in your travel plans. We are happy to know you had a wonderful stay and that our location worked well for you. We are also pleased to know how much you loved your newly updated room, the club lounge, and the excellent service provided by Rafael. We appreciate your feedback and look forward to hosting you again the next time you are in the area.
我們最近住在芝加哥喜來登酒店，來參加我們女兒的耐克錦標賽冠軍籃球比賽，我們對這裏的服務感到格外滿意！ 保安約翰每次見到我們，都很熱情，积極主動打招呼！他對這家酒店很重要！Bartek對我們的所有需求都儘力滿足，也非常棒，樂於助人！超棒的員工，位置很好！ 謝謝你，道格！
We are delighted you had a great experience at the Sheraton Grand Chicago. It is a pleasure to know how impressed you were with our excellent location and friendly service. We will enjoy sharing your compliments with Bartek, John and everyone else in our team. Thank you for your kind remarks, and we hope to see you again the next time you are in our area.