查看全部 7 種從 US$112 起的優惠
We are shocked to read your feedback as we are known for providing excellent customer service at all times. So while we are thrilled that you enjoyed our convenient location, we’re disappointed to read your comments about our team. I will be sharing your concerns with my staff and deeply apologize for the service you experienced. The next time you’re in the area, we hope you’ll consider giving us another opportunity to win back your trust. Thank you.
Thank you for your review, Georgia, and for sharing how much your mom and step-dad enjoyed their stay. We are glad they found the food tasty and well cooked by our friendly staff, and rest assured, we will make sure Ingrid gets your message! Hopefully, you can come out and experience the excellent service of DoubleTree by Hilton Orlando at SeaWorld yourself!
Thank you for sharing how our staff went above and beyond to quickly resolve your concern with your initial room and provide you with a comfortable room for the rest of your stay at DoubleTree by Hilton Orlando at SeaWorld. We hope to see you again, Dariel!
Ingrid was thrilled to hear how much you enjoyed your breakfast omelet, and that she helped in providing you with an excellent start to your day and welcomed during your business trip. Thank you for your review, and we hope to see you again at DoubleTree by Hilton Orlando at SeaWorld!
Thank you for your review of your stay at DoubleTree by Hilton Orlando at SeaWorld! It is great our staff quickly resolved your WiFi concern, and that you were able to then enjoy the rest of your time in your comfortable room, relaxing by our pools, or playing games on our grounds. We look forward to your return!
Thank you for your feedback on your recent stay. It is great you enjoyed the newly updated rooms and decor. As we want our guests to have a smooth check-in and we are disappointed and sorry for the inconvenience you experienced. We are glad one of our wonderful managers were able to resolve the issue. There are still two lovely pools on our property for our guests to enjoy and our staff would be happy to accommodate our guests to a quieter part of the hotel upon request if the room is available. We hope you give is another opportunity for the relaxing visit with excellent customer service we wish all guests to have.
Thank you for reaching out to us, Michelle. Our aim is to provide clean rooms with all of the amenities of home and we do not want you to be concerned about your upcoming visit. Your continued direct correspondence is appreciated so your stay will be excellent.