We are shocked to read your feedback as we are known for providing excellent customer service at all times. So while we are thrilled that you enjoyed our convenient location, we’re disappointed to read your comments about our team. I will be sharing your concerns with my staff and deeply apologize for the service you experienced. The next time you’re in the area, we hope you’ll consider giving us another opportunity to win back your trust. Thank you.
Please accept our apologies that your stay fell short of expectations. Your experience is not in line with our usual standards and I have shared your remarks with our housekeeping department. We would have liked the opportunity to address these matters during the time of your stay and regret not having the chance to do so. We hope you’ll allow us another chance to offer you the experience you truly deserve.
We appreciate you taking the time to share your feedback. I’m pleased to hear that my team was able to accommodate your needs when you found yourself in a difficult situation; we work hard to provide excellent customer service at all times and it’s wonderful that this was your experience. I will share your comments about your accommodations with my housekeeping team and apologize that the room didn’t quite live up to your expectations. We’re always looking for ways in which to improve and your insight is valuable. Thank you and we look forward to your return.
We appreciate your feedback as well as your loyalty as a rewards member. While we’re thrilled that you enjoyed our complimentary breakfast buffet, we regret that you weren’t 100% satisfied with your stay. I’ve shared your feedback with the rest of my team and will be looking into your concerns. We apologize for the inconveniences you faced and hope you’ll give us an opportunity to further impress you on a future stay. Thank you!
It’s regrettable to read your feedback, as the situations you’ve described are not typical of the high standards we are known for and we wish we’d had the opportunity to address your concerns while you were still here. We apologize for the inconvenience and truly hope you’ll consider giving us another opportunity to win back your trust in the future. Thank you.