與家人在佛羅里達州進行為期一周的旅行結束后，出城前我們在這裏住了一晚。 真是個錯誤！ 我們應該先看看評論。 在所有層面上，這家酒店的服務非常差。 公共場所的浴室很臟。 餐廳服務員讓我們在一張桌子旁坐下，食物冰冷無味，就這樣也讓我們等了20分鐘。 避開這個糟糕的地方。
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
決定把這個小傢伙帶到迪斯尼的聖誕大遊行，當然我還呆在這裏!像前面提到的那樣愛這個地方。我不能強調工作人員有多了不起。當我們第一次入住的時候，我們遇到了路易斯“R”，他熱情好客，甚至和我的女兒相處的很好(感謝Luis!)我很幸運地遇到了處理我們行李的“MO”。MO是我女兒最喜歡的!MO記得我們，她也記得MO。很明顯，他有一段美好的回憶，彷彿我們好像昨天去拜訪過一樣。謝謝MO!酒店顯然知道如何訓練他的員工!謝謝你！希望很快見到大家，再次感謝你們。節日快樂! ! !
We are thrilled that the warm and welcoming service we love to provide made you feel right at home. Your kind words about our staff are truly valued and I am excited to share your review with everyone here, especially those you mentioned by name. Your continued loyalty is the best compliment we could receive, thank you! We look forward to your next visit to the Holiday Inn Resort Orlando Suites - Waterpark.
We pride ourselves on providing activities for all ages, and your comments let us know we are accomplishing that goal. Your feedback is greatly appreciated, and we are happy to know you were able to enjoy our amenities. I want to apologize for any inconveniences you may have experienced during your stay. We regret we did not have the opportunity to address them when it mattered most. We hope to welcome you back soon!
We are so happy to learn about your stay. It is wonderful to know that you and your family were able to enjoy our amenities, and had pleasant interactions with our staff. All fees related to a stay are available on our website, but I do apologize that you were not made aware of our fees before your visit. I am glad that this did not detract from your overall experience. We hope to see you again soon!
It is wonderful to read your comments about your stay with us. We are happy to have been your choice hotel for your annual meeting. I am pleased to know about the experience you had with our staff during your visit, and I will be sure to share your kind words with them. We are excited to welcome you back soon to the Holiday Inn Resort Orlando Suites - Waterpark.
It was a pleasure to welcome you to our resort during a difficult time for the state of Florida and I’m thrilled to hear that your time with us was enjoyable. It’s always great to receive kind words about our staff and I will be sure to pass your kind words along to Jayar for his top-notch customer service. We appreciate your recommendation and hope to welcome you back to the Holiday Inn Resort Orlando Suites – Waterpark again in the future. Thank you!