這是水邊的一個很棒的酒店,水邊還有很寬的步行道,可以去到購物區,那裡有很多商店,餐廳,觀光巴士,還有旅遊船。單軌電車是免費的,會在酒店停車場對面停下來。可以要求住更高的樓層,看看海灣景色。更多
- 免費停車
- 餐廳
- 造訪飯店網站
這是水邊的一個很棒的酒店,水邊還有很寬的步行道,可以去到購物區,那裡有很多商店,餐廳,觀光巴士,還有旅遊船。單軌電車是免費的,會在酒店停車場對面停下來。可以要求住更高的樓層,看看海灣景色。更多
顯示較少Dear Phyllis H,
Thank you for taking the time to write this great review! We are glad you were able to take advantage of our convenient location and enjoy what Miami has to offer. We look forward to welcoming you back soon.
Regards,
Arminio.
在SGK的粉色步道度過了美好的一天後。我們前往邁阿密洲際酒店的布魯沃特屋頂泳池露台。那裡真是個放鬆身心的好地方。第二天我們又去了……氣氛、音樂(DJ是最棒的)、食物都很好。他們那裡還配有一個塞維里諾的烤架——提供美味的熱狗和漢堡。那裡的工作人員太棒了。克林特已經在那裡工作多年,他帶着燦爛的微笑。我們很幸運,有來自俄亥俄州的詹姆斯做我們的酒保。超級棒。他真的很棒。我們的拜訪結束時,經理梅利莎也過來關照了我們。很棒的體驗。我以後會一直來的。強烈推薦!
Dear nubielena m m:
Thank you for choosing our hotel for your stay!
We appreciate your feedback and happy that you truly enjoyed our pool side bar, Blue Water. Clint, James, and Melissa will definitely be thanked for providing you with such a great experience.
Hoping to welcome you back soon!
All the best,
Arminio Rivero
Director of Operations
我和我妻子對客房服務訂單有意見。我們給細心的傑夫·倫敦打了電話,他表達了對酒店的遺憾。倫敦先生將更正後的訂單非常及時地送到我們房間。我們對他接待旅館客人的緊迫感印象深刻。提供優質服務的多麼棒的承諾啊!!謝謝你!
Dear 291TonyG531:
Thank you so much for sharing your experience with us!
Jeff London is a prime example of what the common goal is for all of our colleagues here at the Intercontinental Miami, to provide the utmost customer service. We are delighted he was able to turn around your experience.
Hoping to welcome you back!
All the best,
Arminio Rivero
Director of Operations
這座酒店位於商業中心,離所有的重要公司都是步行可達距離,有很多好餐館適合商業午餐和晚餐。如果你想豐富你的周末時光,可搭短程Uber網約車,到邁阿密設計區或南部海灘。房間很不錯,乾淨又寬敞,非常簡約,是以商務風為導向的。還具備很棒的健身房,在很好的商場內,還能吃早餐或午餐
Dear MichaelGeirges:
Thank you so much for your review!
The Intercontinental Miami definitely has the advantage of being business oriented and being centrally located to all the amazing sights, restaurants and shopping that Miami has to offer. We also have some leisure options you would love, like our Friday Salsa Nights with live entertainment, our Sunday Brunch, and lets not forget the pool and wet rooms at our spa!
Hoping to welcome you back soon.
All the best,
Arminio Rivero
Director of Operations
這家酒店沒有為殘疾客人提供無障礙淋浴設施——這違反了《美國殘疾人法》——而且他們已經知道這個問題(見先前客人評論的截圖)很多年了。淋浴座在一面牆上(奇怪的是,扶手放在座位後面),淋浴頭和控制裝置在淋浴的另一邊大約5英尺遠。當我要求換房間時,經理告訴我他們所有的淋浴間都是一樣的布局。我聯繫了酒店和他們的首席執行官,並在他們的社交媒體網站上發表了評論,要求洲際酒店承諾解決這個問題,停止違反ADA法律。很有可能,我的請求被忽視了,但是我也確實收到了一些冷漠的回復,根本沒有提到任何解決這個問題的承諾。這不是對衛生紙架高半英寸的無聊抱怨,這是對一項法律的公然濫用,該法律是為了阻止像洲際邁阿密這樣的公司不為殘疾客人考慮,這是在歧視他們!如果酒店在這方面都違法,他們還能在方面偷工減料?食物準備標準?遊泳池是否衛生?雇傭未經培訓的維修人員?
Hello PhilSpace,
Thank you very much for your recent stay at our InterContinental Hotels Miamii, FL. We offer Discreet luxury, however, it seems that we failed this time. I am so sorry to see you did not enjoy your overall experience with us. I’d like to obtain some additional detail regarding your experience so we have sent you a private message. I hope to have the honor of serving you again should your travels bring you back to Miami.
Sincerely,
Orlando A.
Case Manager
IHGService
我們住了3晚,海景房他們同樣收費每晚45美元。全體員工都很好,很配合。酒店位置很好,房間的景色也很好。他們提供免費的瑜伽課程。我要特別感謝瑜伽老師艾莉森·杜克女士提供了這麼好的瑜伽課。也特別感謝行李生,我忘記了他的名字,他的服務很好。(我只是記得關於他的服務於8月21日下午2點已完成。)
Dear Nitish M:
Thank you for choosing our property for your stay!
We appreciate your feedback and hope to welcome you back soon.
All the best,
Arminio Rivero
Director of Operations
我們在參加MSC遊輪之前就住在了這裏。地理位置好,服務好,氛圍好。房間不錯,沒什麼問題。這種價格和位置的酒店,有着典型的便利設施。下次再我坐船遊覽時,肯定會再住在這裏的。
Dear petebogetich:
Thank you for choosing our property for your pre-cruise stay!
One of the amazing benefits of staying at the Intercontinental Miami is not just the ideal proximity to the Port of Miami, but many of Miami's sights, attractions and restaurants. Our property also has many amenities such as our pool, fitness center and classes, spa wet rooms and more to ensure all our guests enjoy their time with other, whether brief or extended.
Looking forward to welcoming you back soon!
All the best,
Arminio Rivero
Director of Operations