DabP352: Thank you so much for taking the time to leave us a review! Nothing makes us happier than knowing our staff was accommodating and that you loved our location so much! That being said, we apologize for any noise you may have experienced during your stay. While we are currently undergoing some construction, it should not effect any of our guests. We hope you will give us a second chance in the future.
PlovesTravel: Thank you very much for taking the time to leave this review following your stay, I really appreciate the feedback. First, I apologize about the overall stay you had, especially while celebrating a birthday which should be a special time. In regards to housekeeping not servicing the room, I have to believe you had your Privacy light on or had a pet in the room because we would never purposely disregard a service request for multiple days without reason. I do hope in the future you can give us another chance to show you the full EPIC experience that you expected.
rafaelrX7404MK: Thank you so much for the amazing review following your stay, I really appreciate it. I am so glad you had an amazing time at the wedding, I hope you stayed out of trouble! Our staff is really top notch and what helps make the guest experience so EPIC so I am glad you enjoyed the interaction with them. I do hope in the future we see you back again for another EPIC stay!
最近我和我丈夫住在 Epic 酒店，我必須對 Carina 說聲謝謝，這一天真是太完美了。 我必須說說她友好的客戶服務，友好的態度。她幾乎解決了我提出來的所有問題。我們喜歡 Epic 酒店，但已經3年沒去過了。 3年前我們有一次不幸的體驗，我們拿不准我們是否應該回來，但我們現在很高興我們回來了。 它很現代，很漂亮，它坐落在邁阿密的市中心。 所有的房間都有陽台。 太完美了！
pwte: Wow, thank you for the glowing review following your birthday celebration I truly appreciate it. I am so glad you guys came back for another EPIC stay! I am thrilled to see Carina helped to curate an exceptional experience for you while with us. I hope the views from your room were just as good as the birthday gifts this year! I look forward to seeing you back soon for more EPIC fun.
Global517638: Thank you so much for the EPIC review! I am so happy you had a blast hanging out by the pool with our awesome staff like Juan and Gisselle. I do hope you are back sooner than later for another EPIC stay!
Amy S: Thank you so much for the EPIC review following your stay, I really do appreciate it. I am so glad we were the perfect match for all your needs while traveling on business. Zuma is one of the most popular spots in the entire city for dinner so I hope the next time you visit we can make a reservation for you far in advance. I look forward to your next trip to Miami, I am sure it will be another EPIC stay!
Drkastout: Thank you so much for the EPIC review following your stay, I really do appreciate it. I am thrilled you loved the amenities on property and took advantage of the amazing views from the balcony. I love that you are so familiar with the Kimpton brand and know what to expect before walking in, we love loyal guest. I do hope in the future if you visit Miami again we have the opportunity to welcome you back for another EPIC vacation!