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2017年12月1日,我們在度蜜月的時候住在了蒙特西托酒店!酒店很完美,並不僅僅是因為我們剛從婚禮一切繁忙的事情包括婚宴中來到這裏,而且我懷有八個月身孕!這地方太讓人放鬆了,正是我們在經歷了這麼多事情之後需要解壓的場所。房間很安靜很漂亮,壁爐將客廳和卧室隔開了。更不用說超級贊的浴室!儘管我們住在聖巴巴拉市,感覺就像是遠在千里之外!謝謝你們讓我們的蜜月這麼幸福,放鬆又讓人印象深刻!
我們以前很喜歡這家酒店,但事情發生了變化。 前台的工作人員現在脾氣很差,一點也不友善。我們在6點15分到達酒店,我們房間下面的餐廳已經關閉了,我們一直在抱怨這件事,房間還可以,比以前採光更好了,明顯經過了改造,以前非常黑暗和沉悶。其他的就沒什麼好的了。來到這裏二十多年後,我們決定下一次再來我們一定會選擇去住四季酒店。
Dear Guest,
We are sorry to hear your recent stay was not satisfactory. Our most recent change in rooms decor was completed early in 2014, and most feedback has been very positive from our guests. We understand that everyone has different opinions, and we certainly respect yours. We also understand that any unexpected interruptions during one’s visit can be quite frustrating. We do our best to avoid these altogether, or at least inform our guests when we expect them. We do have a disclaimer on all guests’ confirmations which states that there could be noise due to our current restaurant renovation, and that such noise will be limited between 9am and 5pm. We understand that you complained about noise at around 6:15pm, well after our own 5pm deadline, however the noise that you heard was not due to the restaurant renovation, which actually had no work being done at all that day. The noise that you heard was from another unplanned and unrelated maintenance issue that had to be addressed without delay. Our Front Desk Agent felt the need to clarify this to you so that you didn’t think we were straying from our own promise to limit the restaurant renovation to certain hours. Nonetheless, we do understand that it was still a distraction and probably interrupted your evening to some degree. We very much appreciate your long time patronage, and would love to welcome you back for a much more pleasant stay.
Warm regards,
Jason Copus
Director of Sales & Marketing
我們對這個地方非常滿意!它不僅是一個美麗的地方,而且我們的房間里有兩間浴室(對於3位女士來說是完美的!),並且它完全位於蒙特西托的大街上,所以我們可以步行去吃晚餐,吃早餐,以及去逛所有在街道上的可愛的商店。
這是一家很具歷史感的酒店,由查理卓別林在上世紀二十年代所建,非常乾淨,維修的很好。房間很小,但是很舒適,我們在這裏住的時候是非常安靜的。餐廳因為翻新所以沒有開放,所以在這裏不能進餐,但是開一小段路就能去Santa Barbara吃飯。如果你不想開車的話,附近也有走一會就能到的餐廳。
我在這裏度過一段愉快的時光。 工作人員非常友好。這是離開我們忙碌的生活的一次完美的度假。迫不及待他們的休息室開放。這裏非常安靜,並且令人放鬆,靠近市中心。可以很輕鬆的乘坐uber到當地的釀酒廠和啤酒廠。
Hello Valued Guest,
Thank you so much for your kind review. We are always encouraged by our guest's compliments. We hope to have you back soon!
Warm regards,
Jason Copus
Director of Sales & Marketing