Thank you for your comments about your recent stay at the Doubletree Club Hotel Orange County Airport, CA. I would like to apologize that our services fell short of your expectation. Comments such as yours are great tools for us as we use that for re-training our team to ensure each guest has a great time whilst staying with us. The issue you mentioned has been brought to the attention of the respective department heads to ensure that they are rectified to prevent any guest inconvenience.
Once again, I would like to thank you for your review.
Thank you for reaching out to us in regards to your stay at the Doubletree Club Hilton Orange County Airport. Thank you so much for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you thoroughly enjoyed your stay. Your message has been shared with the entire team and the respective department has been complimented for a job well done. The time you have taken along with the effort you have made to share your comments with us is most appreciated. We are looking forward to welcoming you back.