Dear IHG Platinum Elite member, thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.
Thank you for taking the time in writing your review about Holiday Inn Express in Pacifica. We are thrilled to hear you received exceptional service from our friendly staff and that our immaculate rooms make you feel home away from home. We'll be sure to share your compliments with the staff! Our breakfast is guided by Holiday Inn Express brand standards, from pancakes to our famous cinnamon rolls, scrambles eggs, yogurts and our good variety of cereals etc have been fulfilling many of our happy guests however, we understand that your requests might be different therefore, if you happen to be in the area during Summer, we hope for the opportunity to make this up to you next time you are in the area.
Dear California Mike2013,
It's a pleasure to read your five start review and to learn that you have a great experience in our property. We truly hope to have the pleasure of welcoming you back during this Summer season, Rockaway Beach will start soon having a great sunsets making a picture perfect for a future stay! we hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express and Suites.
Thank you for a great 5-star review! We are glad you enjoyed our amenities and our energetic full breakfast and water views make your stay even more enjoyable. I will be sharing your comments with during my line-up the staff will really appreciated your authentic feedback. If you are coming during the next Summer season, please do not hesitate to give us a call, we will more than happy to assist you with future accommodations.
We hope to see you again very soon.