Dear Valued Guest,
Thank you for sharing your experience with us. I certainly apologize that you encountered some issues during your stay with us. I will look into the issues further and address them accordingly.
Thank you for taking the time to share your recent experience at the Residence Inn Ontario Airport with us.
First and foremost, I am deeply sorry for the encounters you have faced during your stay here, as i will definitely be looking into the situation with the shuttle arrangements.
Also as the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.
Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations.
Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.
Thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Ontario.
Best wishes to you and safe travels! We look forward to having the opportunity to be your host again! Thank you for your loyalty and business.
Thank you for sharing your experience at the Residence Inn Ontario Airport through the Guest Satisfaction Survey.
It gives me great pleasure to express my gratitude for the wonderful experience you encountered with our staff and property.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott Rewards Member, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.
Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Ontario.
We look forward to having the opportunity to be your host again! Thank you for your loyalty and business.