床很舒服,服務員很友好。辦理入住很快,我們一到就可以進房間了。我們在隔壁的瑟林德競技場開會,所以酒店的位置非常好。下次我們來的時候一定還會住在這裏的。更多
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床很舒服,服務員很友好。辦理入住很快,我們一到就可以進房間了。我們在隔壁的瑟林德競技場開會,所以酒店的位置非常好。下次我們來的時候一定還會住在這裏的。更多
顯示較少Thank you for your feedback. We're pleased you found our location convenient to Selland Arena and the Fresno Convention and Entertainment Center.
我想住在Fresno市中心去感受下這一片的風土人情(而不是住在Costco周邊的那種停車場酒店)。Fresno市區正在一步步發展,棒球場非常酷,有幾家不錯的餐館在周邊。會議中心酒店真是太令人驚喜,超出了我的預期。我住的房間非常乾淨、設備齊全且安靜舒適。風扇控制裝置還挺有用,強風的設置狀態下會有一點噪音,因為房間實在太安靜所以能聽到。電視屏幕很大,DISH網絡很好用有很多頻道,加上HBO電視網,讓我在這家酒店度過了非常愉快的一周。我很推薦這家酒店給出差人士,即使你的辦公地點在Fresno的其他區。(靠近高速出口所以去哪裡都方便,而且有市區地鐵)
Thank you for the recommendation and the detailed review. The city has been making a lot of changes downtown. So glad you were able to check it out during your stay.
住在這家雙樹酒店是個不錯的選擇。但住在這裏的時候不要在餐館里吃飯。你可以選擇自助早餐,如果你想要從菜單上點菜,確保你有時間。當我們在那裡吃飯的時候,只有一位女服務員在為所有餐桌服務,有兩個人在收銀台旁什麼也沒做。
Thank you for your valuable feedback. Though we are pleased you (overall) enjoyed your stay, we are passing on your comments to our Director of Food & Beverage to address the concerns you raised about our breakfast offering.
希爾頓逸林弗雷斯諾會議中心酒店將客人像上帝一樣對待,我住的房間是我想要的那樣,這裏的服務很好,我認為這是我經歷過的最好的服務。所以我對這次經歷很滿意!
We apologize that you were disappointed in you recent stay. We are following up directly with our team to research and address the concerns raised about your stay. Our goal is to exceed guest expectations, every guest every day. We will continue to strive to reach this goal and hope to have another opportunity to serve you in the future.
希爾頓員工提供的信息不準確,經理非常無禮!希爾頓工作人員給我的商務中心的信息不準確。我需要讓我的手機與路由器兼容。他們跟我說是可以的。但在我到達的前一天,他們又說不行。
Please accept our apologies that the miscommunication caused frustration. We strive to ensure we can address any concerns raised during the guest stay and are following up with our management team to research the issues in compatibility with your phone and our router.
這家酒店對待客人非常周到。我登記入住的時候,正好是酒店當天的第100個客人,他們獎勵我10000個積分,給我安排了一個昇級版的高檔套房,而且還送了一個果籃到我的房間。猜猜看,以後我再到弗雷斯諾,會住在哪裡?毫無疑問,絕對是這家酒店。真實棒極了。不僅服務出色,酒店的環境和住宿也非常好。
So glad we were able to surprise you and exceed your expectations! We look forward to your next visit!
酒店房間不錯,位置靠近機場。周圍環境比較粗糙,但是酒店維護得還可以。有很多服務員,但是他們動作比較慢,除此之外還不錯。酒店周圍比較粗糙,沒什麼用餐的地方,靠近機場。
We appreciate your feedback -- glad you liked our location and your guestroom. We'll follow up on our wait staff as service in our restaurant and lounge should always be exceptional.