I would like to thank you for taking the time to review our hotel in Trip Advisor, We are glad we were able to exceed your expectations and you liked every aspect of your stay with us during your family reunion. Our main goal is for guest to enjoy their stay with us and make it as comfortable as we can. And I can’t tell you how rewarding it is to hear that we succeeded in making your stay such a great memory.
Thank you so very much for the excellent review. We are grateful that you chose to stay with us and are very happy that we exceeded your expectations. I will be sure to share your comment with the front desk staff in regards to the front desk attendance.
Thank you for taking the time to write your review of our property, we really appreciate your comments regarding our cleanliness and customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect.
We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We take all comments into consideration and welcome any opportunity to improve. We are in the hospitality business and strive to be the best.