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The staff and I read your review, and would like to thank you for writing such awesome things about the hotel.
I do apologize that you experience issues with our room key but I'm thrilled to hear that Tiana was about to help you.
Thank you again for sharing your experience with us. The staff and I would love to provide you with another comfortable stay in the future.
It is so rewarding to read that you had a such a great stay with us. Ruben, Jay, and Josh are key players of our wonderful staff here at the Red Roof Plus+. I appreciate you acknowledging our housekeepers, they work very hard every day to make sure our rooms and clean and ready for our guests! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.