Thank you for your taking the time to leave us a review about your stay as we value all feedback from our guests. I want to sincerely apologize for any inconvenience that our televisions may have caused during your stay with us. This was definitely an isolated incident and we always take pride in offering the the best all around service at our hotel. We are currently in the process of replacing tv's and renovating all suites to assure our hotel is running at top notch. We also have continuous property improvement plan and functionality of our suites is important to us, but as things happen anywhere and any place unexpectedly we can assure you, this was an uncontrollable circumstance that I do apologize took place during your stay and I am so glad we were able to address it and correct. Please rest assured this is something that doesn't happen often.
I hope you give us another opportunity when in need for hotels in the Brea area and you are able to enjoy the renovations including the new and larger tv's. Hope to see you again soon and have a wonderful day!
Thank you for your taking the time to leave us a review about your stay. I want to apologize for any inconvenience that was caused during your short stay with us. As our Front Office Manager mentioned during your stay this was definitely an isolated incident and we take pride in the cleanliness of our hotel. We have very reputable pest control company that handles our hotel so please rest assured this is something that doesn't happen. Our front office manager mentioned you were here because your house was getting fumigated so I understand how this could have been an annoyance to you. We hope this wasn't a direct reflection of our property and hope you give us another chance when in the Brea area again.
Thank you so much! Yes you are right, we do have the most comfortable beds, so comfortable that people can even get the number to our supplier and buy their own! Next time do make sure you try our breakfast, we make everything from scratch and it's a hot American breakfast buffet.with an array of choices. Thank you again for your kind review and hopefully we see you again in the near future.
Awesome! We are ecstatic to hear you had such a great experience! Thank you for taking advantage of everything we have to offer and letting us know, we truly appreciate guest such as yourself and hope to see you in the near future when in the Brea area once again.