Dear Natasha R,
Thank you for sharing your amazing experience and the special shout out to Alex and Erum; we will be sure to pass along the compliments. We are truly fortunate to have such a dedicated team to look after our guests during their visits. Although you had to depart earlier than expected, we are so glad to hear you enjoyed your upgraded Junior Suite and were more than satisfied with the service you were provided with. Please feel free to reach out directly upon your next visit; our team is already anticipating your return to Beverly Hills!
我通常不寫評論，但我在阿瓦隆的經歷非常棒，我想要分享！ 這個團隊非常棒！ 我們遇到的每個人似乎真的很喜歡待在那裡，並且非常樂於助人，隨時準備提供幫助！ 我們就住在當地，所以我們肯定會回來的！
Thank you for the shout out to our team here at Avalon, Beverly Hills. We are truly fortunate to have a group of dedicated and passionate colleagues who go above and beyond to take care of our guests and local patrons. Please visit us again soon!
Dear Anthony V,
We were thrilled to have you with us this past June at the Avalon, Beverly Hills. With Kelly Wearstler's unique interior design, we managed to maintain the chic and retro culture of old Beverly Hills, while providing a modern and creatively refined service. We hope you have a chance to visit again in the near future!
First allow me to thank you for taking the time to share the details of your stay with us. I'm truly disappointed to find out we weren't able to provide a positive experience for you and yours. Please know we take guest feedback very seriously and will take all points mentioned into consideration to ensure we are able to ''wow'' all of our future guests. I'm sorry to hear we weren't able to earn your recommendation but I hope you will allow us to make it up to you in the near future. My contact information is below, you're more than welcome to reach out any time if you change your mind. I hope to hear from you soon!
Thank you for sharing your experience and giving us a chance to 'wow' you. Our uniquely designed hotel sits close to the heart of Beverly Hills, but most guests love our culture and poolside so much, they spend the whole day with us. Our goal is to continuously provide stellar travel experiences and it looks like we hit the mark! Please feel free to reach out upon your travels to Los Angeles; our team looks forward to your return.
Dear Mark L,
We are always excited to hear from guests who had a great time with us. Thank you for your kind words about our property and colleagues. At Avalon, Beverly Hills, we don’t stop at stellar Guest Experience, we look to build long lasting relationships with frequent travelers and the local community. Please feel free to reach out when planning your travels to Beverly Hills/Los Angeles; our team is already anticipating your return.
Thank you kindly for sharing the details of your stay with us! We're fortunate to have a friendly team who is truly dedicated to providing a memorable experience to our guests. Your wonderful comments have been shared with the restaurant and front office team. Please don't hesitate to reach out when you're ready for another fabulous getaway. The team and I look forward to another opportunity to impress you in every way possible. See you soon!