Thank you for choosing Sedona Real for your holiday accommodations. Our staff warmth and responsiveness is usually a highlight of the experience, so I am saddened to hear we fell short this time. I am working the the team in order to make sure we are armed with the most up to date information during events and holidays. We hope that you will give the hotel another try the next time you visit the area. With all the amenities we offer, plus no resort fees as other hotels charge for such things as parking, internet and hot breakfast, most find the value here. Keep in mind that during the big holidays rates are a little higher at all the hotels.
One thing we always do is learn from mistakes. And in that vein, I thank you for giving us the chance to grow and improve our business and service. Please feel free to reach out to me if there is ever anything I can assist with.
Wishing you a fantastic 2016!
Thanks for choosing Sedona Real Inn for your home base in Sedona. I am very glad to hear your stay was comfortable and your interactions with the team were all good. We'll be here when you return to the area. Thanks again.
I am so glad to read you enjoyed your stay and will visit again. Thank you for complimenting the spaciousness of your suites, the friendliness of the team and our prime location near all Sedona has to offer. I also wanted to let you know we just got the convection oven in place and will be adding more variety at breakfast. We look forward to serving you again! Please let me know if I can ever assist.
Thanks for pointing out the exemplary service you experienced. We are a family owned property and treat all our guests and employees as such. Everyone wins! We hope you will join us again soon.
So happy to hear your family, including your dog, had a great one night with us. Thank you for the review and mentioning the pet and family park! We hope this is the start of many equally successful visits!
I'm so pleased you found our hotel to be a comfortable place to stay, in a great location, during the Sedona Marathon. We look forward to hosting you again next year!